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Connecting customers with freelancers through a collaborative and intuitive workspace that provides a seamless experience for all users. We are an invaluable resource that brings customers and freelancers together, saving them time and money.
We empower customers to focus on the big picture while our freelancers pay attention to detail. We are simplifying content creation through innovation and removing barriers to make successful collaboration between customers and freelancers an attainable reality.
Reviews 561
Megan
Nov 08,2022The site is horribly designed. It makes the process of trying to communicate with your writer so difficult I’ve thought about canceling my order a few times. Seems like a good product though, just annoying to manage.
Saundra Thompkins-Searcy
Nov 03,2022The writer and editor were very responsive and timely. Very good work.
Vany Thong
Nov 02,2022I had a great experience with TUW. It was easy to follow and the freelancers were very knowledgeable and they put great efforts in their work. I enjoyed working with them.
TLS
Nov 02,2022Great job and super easy to work with.
Fran W.
Nov 01,2022Thank you. So far I had a good experience with the Urban Writer.com. The customer service is great and friendly. I recommend you check it out. Thanks.
Amos Grogan
Oct 30,2022Excellent first-time experience. Will be back for more.
Maxim Bérubé
Oct 28,2022Good expérience… i Will do business again
Madelynne Cornish
Oct 27,2022I was very happy with the content my writer came up with. I was informative and well written. Additionally my editor finished editing the essay/article in a time manner.
GERALD CONFIENZA
Oct 27,2022They go above and beyond. Been in the publishing game for a while and I've never come across a better writing service.
Abdullahi Mahmood
Oct 26,2022Excellent services, the communication was good and the platform was user friendly. Highly recommended:)
Heather Welch
Oct 25,2022Great experience, helpful and wide choice of expertise available.
Nicole Pascoe
Oct 16,2022Things started off ok except for delays making it 3 months of waiting which was frustrating. The freelancers are pretty awesome, but the management and support is frustrating - sometimes without a reply but usually with a reply that doesn't really answer the question. The platform is ok but there is no real direction on how the process works. As well the ebook formatting was not done well so I had to pay a freelancer $200 through upwork to fix it. UW use basic Word which doesn't look the best at all for an ebook.
New to the platform
Oct 15,2022The writer and editor I worked with were absolutely incredible and extremely professional. The quality of work was outstanding. The platform is not easy to navigate for newcomers. The chat bots and videos are a waste of valuable time and money when a simple sentence would answer a question like a human being. There should be a balance between tech and personal interaction in a creative field. I have now revised my review and further down graded it. For some reason, Urban Writers felt it was a good idea to put my name on their response. I used no name on this review and use a DBA for my business. As I mentioned, there is a lack of consideration when dealing with people by UW the platform. Thank you for illustrating my point directly in this review.
Tony
Oct 13,2022Everything was going well until I had the book cover designed. I provided the back-page description and it was added. Everything looked great. A day later I decided to change a sentence in the book description so I contacted TUW and they said I'd have to pay a further $30 to reopen the Item or Order! What! I had used 2 of the 3 revisions, so I still had 1 left! but TUW said it didn't matter, I had to pay $30 to re-open the order! I said no, I went to FIVERR and had someone else design the book cover for me and it looks amazing! Sorry TUW, but I pay a lot of money to you, and asking me for another $30 for something I'd already paid for was not very professional.
Lawrence Uline
Oct 12,2022Over all-I was satisfied with service, the only problem I had was the formatting portion. It was tagged as completed right away without my approval and there were many issues such as many blank pages, in many cases the subtitles of the chapters were a page apart with a blank page separating the subtitle and the body of the paragraph. I had to do the formatting my self, and after completion I went from a page count of 214 to 130, and now I have to pay extra for a cover redesign.
Sierra Janisse
Oct 10,2022The Urban Writer team is always so quick to respond to my requests and inquiries (even when I make out of the ordinary, more "difficult client" requests). They are my number one trusted team for ghost writers for novel content!
Kim Weir
Oct 09,2022An amazing first time experience with the platform ! Communication was quick, clear & concise. The website was super user friendly. The freelancers were extremely professional, helpful, patient and efficient. I will definitely use UrbanWriters for all future projects 😀
David Little
Oct 09,2022The only negative was that my first Ghost Writer had to leave the project for personal reasons. Set my order back, and had to find a new Writer. Ended up starting from scratch with that Writer. Took longer than expected, 3 months to complete the project.
Darrell Cutshaw
Oct 08,2022As with any organization, some associates are committed to excellent customer service and some are not. TUW has among its staff those who fall squarely into the former category. Bumps in the road are met with pleasant, cooperative response, and that is much appreciated.
60 Atlantic Avenue Toronto, M6K 1X9, Ontario, CA
https://theurbanwriters.com
Macy Molliere
Nov 08,2022Everything I needed was provided for one price! My writer was amazing and the editor did very well.