The Timeless Chesterfields brand is owned and operated by Saxon Furniture Ltd, a family run, British company who have been expertly hand-crafting Chesterfield leather and fabric furniture for 40 years.
The success of the company can be attributed to the dedication and ethos of producing the finest Chesterfields in the country without exception. Unlike these companies, we hand-craft all our own designs in our workshop in Lancashire by our very own time-served upholsterers, seamstresses and cutters, many of whom have grown up with the business.
As a company, we believe in being completely open about how our products are crafted and what materials we use. So much so that we invite you to come along personally to watch the expert skills and eye for detail of our master craftsmen first hand via our unique viewing gallery in our showroom. It's an honesty that has served us well for 40 years and is evident not only in the workshop but across the company from, the showroom staff to customer services to the delivery team to our support staff. We are adamant that you will not encounter a more professional but friendly and genuine sofa buying experience in the UK.
They are very nice and professional and the products are perfect
We bought two nice sofas and a chair. Their people were very friendly. I complained about an issue and the company react in an appropriate manner and solved the problem.
While I have no complaints regarding the workmanship after 3 months of use. I would have liked a more antique finish to the chesterfield( (dark staining around buttons)
Ordering was easy. The property inspection is a great idea to confirm the sofa would get into the room it was meant for. Delivery was quicker than quoted, which was great. The sofa bed is lovely and we would buy again.
I discovered Timeless Chesterfields online without any prior knowledge since I live in Germany. I was astonished about the price offer for a custom made sofa. So I called the company and I was very informed about the whole procedure from manufacturing, to payment to shipping to Germany. I also had a special request for the delivery and it was all done as requested. The Sofa is beautiful and I am very proud to own a custom made Chesterfield.
I purchased two classic wing chairs and I am very happy with them as well as with the friendly service of everyone at TimelessChesterfields.
Product quality is outstanding, you won't be disappointed. The customer service is great and the team very helpful. Beware of the long lead-time
I have always appreciated the timeless elegance of Chesterfields. There are some designs that never seem to age, and the Chesterfield is certainly one of them. I found the Timeless website via an internet search. The website is very informative and interactive. The different available designs are clearly presented, together with the choice of leathers and other options. Prior to assembly, a sample of the actual leather to be used was received by mail to ensure the finished produce was exactly as envisaged. The promised delivery was kept, and the furniture has proven to be exactly what I wanted.
Great service, great quality product.
Lovely Sofa, bought for my son, he thinks its great
We live in the countryside in Australia and purchased an armchair from Timeless Chesterfield over the Internet. While I undertook as much due diligence as possible I was still a little worried to transfer the money to a UK account before receiving the chair. But our concerns were absolutely unnecessary. The whole transaction went smoothless, with the staff from Timeless Chesterfield always available for any questions / special requests. I can wholeheartedly recommend the company and the products. Well done and thank you!
From my first contact with this company I found the customer service of a very high standard. My order was an overseas delivery and it could not have been better. I was told when the chesterfield would be ready for shipment and it arrived on time. I was very satisfied with the quality of the chesterfield and woul d not hesitate to use this company again
This is my second order from Saxon/Lovely sofas. On both occasions I have been offered a very informed and professional service from sample ordering to delivery. I should like to thank Bernice in the showroom for her assistants and kindness when selecting fabric samples to coordinate with a sample I forwarded to her result is a perfect coordinated colour for the new sofa. Looking forward to delivery.
We spent ages looking for sofas that were both the correct size and would look in a period property. Finally we agreed on looking at Chesterfields. We bought 2 sofas after receiving samples to judge what would match with the rest of the decor. The communication from the company was excellent from the start, great customer service. The sofas are outstanding quality, and we have had them for months now and they still look as good as new - I thought the leather would wear quicker than it has. The stitching, finishing, colour - all superb. We went for castor wheels - I was worried with a restored 100-year-old wooden floor, but it hasn't marked the floor at all, and the sofas glide with ease. Delivery was at a time convenient to us (the evening after work), and was courteous despite a long drive to carry 2 sofas up! Overall I am really pleased with our choice - the company's service and the product that we purchased. Would recommend without doubts.
Very happy customer my suite looks amazing Thanks to all the hard workers that have done a fab job completing my order. :)
The sofa and chairs are superb and the customer service first rate. We were kept informed of expected date of delivery from the outset and all dates were met. Excellent company.
We are so happy with our Regent corner sofa! We went over to the showroom at the end of November, ordered the sofa at the beginning of December and the delivery was, as promised, in the first week of February. As the sofa was made especially for us, before production they send us a large piece (18x12 cm) of leather taken from the hides that they would use for our sofa to ensure it was fully to our satisfaction. I had excellent communication with the different departments via e-mail. The response was always swift. This sofa was delivered in Belgium neatly wrapped in bubble plastic and packed in 4 huge cardboard boxes. Very safe for transport. We only had to fit the legs. The different parts of our corner sofa fit perfectly together. Assembly was very easy. The quality is excellent! Very soft leather, comfy cushions, every seam very even. Owning a piece of furniture of this quality gives you a feeling of luxury!
Upon purchasing the sofa, we have quickly adapted to living with, it fits well with our room, the only problem we had was bringing it upstairs, beyond that, nothing else is wrong.
Everything was perfect. The furniture looks excellent and is crafted of highest quality. We are happy. Can't say more.
Dear Mrs McArdle
Mar 03,2015Excellent service and product. Very friendly and helpful with my questions before my purchase. product arrived as and when they said it would.