Hamilton Fraser provides specialist insurance and ancillary services to the private rented sector and the aesthetic and cosmetic sector. With over 20 years of experience, our team of expert advisers excel at delivering high quality customer service and tailored insurance policies that meet your business requirements.
I called just before you were due to close as I only finish work at 5pm. Nellie who dealt with my enquiry was very polite and professional. I asked should I call back tomorrow to finalise detail as I was conscious of the time as at this point it was after 5:30pm but Nellie continued with setting up my insurance. I was able to set up my insurance for my new business very quickly. Thank you so much for taking the time to help me set up my insurance. I will certainly recommend you as an insurer to friends/future colleagues. I cannot speak highly enough of Nellie and her professional manner. Its not very often that calls to any company is made easy but on this occasion i was pleasantly surprised! Thanks again, James
Really easy process of opening up some insurance and the lady I spoke to called Nellie was really helpful and got back to me straight away with any queries I had! Thankyou :)
I found Andrew helpful and clearly explained everything and came back quickly. Very impressed and confident in our dealings so far. Having someone competent on your phones is extremely important so please thank Andrew from me for his help. Kind Regards Ken.
Very pleasant and friendly consultant Carol, I felt she was interested in helping me and the process was professional and straightforward. Thankyou Carol and the Hamilton Fraser team
Getting a new quote was quick and easy. Being a NRLA member meant the generous discount made my quote very competitive, I will definitely be using Hamilton Fraser when my next property renewal is due.. Thank you!
Very Efficient and hastle free service.
I had an excellent experience. By the end of the call, I truly felt I was making an informed choice. Carol was fantastic and took time to answer every question carefully. I've come away feeling reassured and confident that I've purchased the right insurance.
An amazing and helpful organisation who made me feel completely at ease with what I was doing
Nellie was extremely professional and proficient.
Extremely knowledgeable and provided the quote for landlord insurance very quickly and cheaper than my current brokers without compromise to the quality of insurance
Excellent service from Maria, very patient and checked all available insurance options. Fast communication - would not hesitate to recommend her to enquire about new policy
good price and cover from what i have seen ..brilliant monthly payments - not charging much more than annual. would be 5 stars but don't know what making a claim would be like and telephone pick up took a bit of time!!. good price might be reflected by NRLA discount i got?
Enquiry, application, quote and acceptance completed within 12hours! Great customer service
Incredibly helpful, faultless customer service. Couldn’t recommend highly enough!
Professional approach
The staff were very helpful, knowledgeable and very professional. They explained my rights and gave me directions to where I can acquire help for my questions as they could give me advice. The quote was reasonable and I will recommend you to my colleagues
Very competitive price for a good amount of cover. Staff were extremely helpful with my queries. I would definitely recommend this insurance company.
Excellent customer service - super polite and efficient. Also, HF offer really decent covers in great prices. Highly recommend to overseas landlords wanting to insure their UK properties.
Very quick service answered all my questions
Mr Chris Phillips
Jul 13,2021Very competitive rates, good customer service!