Trade Depot was founded with the single mission to provide Kiwis with beautiful and functional home improvement products at affordable prices. Our key product focus is in Bathrooms, Kitchens, Appliances, Laundry, Heat Pumps, Lighting, Tools, Hardware, Plumbing and Electrical.
Staff were helpful and knowledgeable on the products they sell, pricing was very good especially the specials.
Great freezer, good deal, bigger than I expected so wrapped as with it. Fast as delivery as well.
This was the first time visiting Trade depot and I gotta say it won't be the last..The customer service was top notch for my experience, from the sales staff, the people who directed where to park and to the staff at inwards/despatch where you pick up your big items..I will definitely recommend to family and friends..thanks again and keep up the great work.
This place is huge and takes care of all your household needs. The staff are very helpful and friendly. There is a Cafe and toilets so you can have a cuppa and think what you need.
Brilliant Service, Great delivery info every step of the way.. Fast delivery. I ordered late Thursday night, it arrived saturday pm. Rural Delivery.. I was amazed, and a Helpful polite driver. What a difference it makes!
Communication regarding out of stock and replacement items was excellent
Quick and easy to deal with great prices and quality product
We bought a fridge, fan and chest freezer. All at a great price and all work great. Delivery took longer than I wanted but still within 7 days (and in the middle of a holiday) so it's not the fault of the company at all.
Good range of products , reasonable prices. Freindly helpful staff
I purchased the Eurotech freezer online and site unseen because of a great deal on it. Then I looked up the reviews. The reviews for Eurotech were pitiful, so far I've had no issues; same with my Parmco products. I also read bad reviews about TD's deliveries. I had uncertainty because I read the reviews. Delivery was three days after purchase, communicated clearly even if the 'the driver nearby text was after delivery' and the product was undamaged. What stops a five star is the state of the stock in the back of the truck when the driver opened the door. Nothing was strapped down and inside it looks like the fallen pillars of an ancient desert temple. I hope the other stock wasn't damaged from falling over.
I'll never bother buying from this company again. Ordered lamps 16th October, stated high stock . Didn't hear when they'll be delivered. So made contact, you'll get a Email. Then no stock in Auckland, rung following week then I cancelled order after being told 5th Dec new stock. Made another order solar lights quick delivery . Ordered 2nd lot, 3 weeks later nothing 🙃 I'll email Tuesday 19th Nov to see where they are . Useless
sales friendly and helpful
Great customer service 3 purchases so far and am happy with our purchases and great help with the person at dispatch to help lift our items into our vehicle 100% would purchase again.
Fast shipping, excellent customer service
The best prices and staff! I always go with trade depot for appliances and the staff are very helpful with delivering to my freight forwarders to get my orders overseas. Highly recommend trade depot.
From the day of purchase to the time off delivery was so quick Many thanks Trade Depot
I have purchased previously and I have not been disappointed. Service is excellent and perfect customer support. Prompt response and product is excellent and up to the standard promised. PERFECT 🤩
Easy online ordering and quick delivery of item. Completely surprised by the fantastic gift item that came with the dishwasher...very happy!
Fast, efficient service. Great prices and products.
steve kwak
Nov 19,2024It was good because the delivery was fast. And I'm satisfied with the low price and good quality...