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Trade Depot was founded with the single mission to provide Kiwis with beautiful and functional home improvement products at affordable prices. Our key product focus is in Bathrooms, Kitchens, Appliances, Laundry, Heat Pumps, Lighting, Tools, Hardware, Plumbing and Electrical.
Reviews 783
Wendy Gates
Dec 03,2024Prompt delivery was awsum Product was perfectly packaged and just as ordered online Very happy
Veronica Stretch
Dec 03,2024Super fast delivery and nicely packed. Will definitely buy more from Trade Depot.
Jo
Dec 03,2024Amazing! Ordered Tuesday arrived Saturday from Auckland to whangarei. Unbelievably good service and great fridge thanks heaps!
Patricia Warren
Dec 02,2024I ordered a fridge freezer for delivery and was set to be delivered on Saturday 23rd November, I received a text stating it was 18 minutes away, it didn’t arrive as there was a major car accident blocking the entrance to the township so the driver turned around. It’s now 2nd December and I have called constantly to only have useless customer service, no idea what is going on, no communication skills, telling me different things each time, only to get a similar reply… we’ll send a order number and someone will be in touch with you! NOT GOOD ENOUGH, I have been the only one making contact to no good answer and still NO FRIDGE BEEN DELIVERED!!! I have been waiting since the 23rd November !!! No answer no communication no NOTHING!!! Honestly does it take that long to get in touch with a customer??? Does it take an extra 2 weeks to deliver the goods??? Where is my fridge freezer??? Edited update. The communication was still horrible and the whole experience was terrible!!!! I have been in touch with the commerce commission and also requested a full refund. I also had to go through Afterpay to get a response from trade depot as they were not communicating with me. Thanks to Afterpay my money has been refunded.
Delwyn Bradley
Nov 30,2024Purchased a freezer got confirmation of delivery day arrived no freezer next day contacted trade depot, was told freezer had been returned to there depot as it was damaged, i asked for a refund was told would take 24hrs. I rung them after 24hrs thats when everything turned nasty. Was yelled at spoken over hung up on twice an there is no person to complain to. Would never recommend this company to buy from absolutley rude disgusting behaviour..
Alexis Shanks
Nov 29,2024Have had x2 claims with Trade Depot now, both have been such an easy process. Samantha from the claims department has been amazing, fast communication and quick to get things sorted. Thank you Team!
Carla Barrell
Nov 29,2024WORST CUSTOMER SERVICE!! Brought a product online, it said it was in stock with 2-4 day delivery time frame..its now been 3 weeks and every message Ive sent to follow it up I have not had 1 reply!!!! Where is the item I paid for!!!!
Geoff Farmer
Nov 28,2024Ordered a washtub unit July 14th they said it would be available in 2 weeks lies after lies broken promises more lies and bullshit now end of November I have had a refund. Don’t order from this company they are the worst company I have ever dealt with 🤬🤬🤬🤬🤬🤬
Campbell Angus
Nov 28,2024delivery service to Whitianga simply outstanding
Rani
Nov 28,2024Cheap products and fast delivery
Atish
Nov 28,2024Efficient service with friendly staff Competitive prices with amazing products 😍 👌 🙌
Andrew Wright
Nov 28,2024Fantastic range of well priced goods. Have used many items from Trade depot and all have lasted the distance. One instance of a problem and their Customer Services jumped on it and resolved it promptly, no questions asked so if you think good pricing comes at the cost of after sales service, think again with the Trade Depot. Hope they keep expanding their range of lines and also "get a branch on the North Shore" Cheers AJ
Liz
Nov 28,2024Fast delivery, was with us in 2-3 days, very pleased with product, just as we are with our other two items we have purchased from Trade Depot
Liam Moloney
Nov 27,2024Product ordered Friday afternoon, free delivery arrived the next morning. Incredible.
Grant
Nov 27,2024Just what I needed at a reasonable price with fast delivery.
Russell Blackney
Nov 26,2024Easy peasy process.
Andrew Burton
Nov 25,2024excellent customer service and helpful knowledge for the staff member Andy
Jeanette Goddard
Nov 25,2024We needed a specific sized wall oven, and you were able to supply. Also purchased a bathroom cabinet and a freezer. For this value purchase, however, a free delivery aspect would have been appreciated.
Annie
Nov 25,2024The sales person Hamish is very
306 Neilson Street, Onehunga, 1061, Auckland, NZ
https://tradedepot.co.nz
Ian King
Dec 03,2024Called first to see if product was available. Very helpful staff