All flight-inclusive package holidays on our website are financially protected by the ATOL scheme. This means that in the very unlikely event that something happens to us or one of our travel suppliers, you have comfort that you will be able to get home safely and won’t be stranded abroad and if you were yet to go on holiday, you’ll get a full refund.
a little under staffed but when seen very efficient
Staff are so friendly and caring, can't do enough for you
This was the first time we've used a Travel Agent for many years and found the experience really satisfying. Our representative Ruby was knowledgeable about our destination, helpful with her advice, keen to find us a holiday matching our requirements but never once pushed her own opinion or personal views on to us. We are now looking forward to our trip later in the year.
The staff are very good and helpful
Lovely people, excellent service.
Second holiday booked there and amazing service both times. Deighton was amazing and booked us the perfect holiday.
Really helpful staff, with patience to look at many different options for me.
Helpful staff
Kate was so supportive, knowledgeable and listened to my spec
Made it so easy to book a holiday after I had a nightmare trying to book on line with a different company
Used Travel House Bridgend for over 30 years. Excellent service by amazing staff.
Found exactly what we wanted at a reasonable price. Staff very knowledgeable and extremely helpful we’ll done travel house
Really helpful nothing too much trouble
Nice people working there,can't help you enough,I'll be booking with them again.
Always helpful knowledgeable and reassuring to book with travel house
There is no pressure to book you can take as much time as you like with all the help the team can give you thanks
The lady who took our booking was polite and professional. She didn’t make us feel she was just after a sale. She was friendly and helpful.
Really helpful, friendly and gave support and advice on the best options on rooms and packages on my forthcoming cruise. Even phoned to check I had certain emails I needed. Thank you
Excellent service. Took time to find the holiday I was looking for. All staff very friendly and made to feel welcome. Will defiantly use Travelhouse in Penarth for all my future holidays.
Miss Johns
Feb 08,2025Excellent service