All flight-inclusive package holidays on our website are financially protected by the ATOL scheme. This means that in the very unlikely event that something happens to us or one of our travel suppliers, you have comfort that you will be able to get home safely and won’t be stranded abroad and if you were yet to go on holiday, you’ll get a full refund.
Always had the best service with Lisa and the gang, she does what she says as do the team. We choose not to go anywhere else.
Excellent service. Couldn't do enough for us.
Great help, very patient and knowledgeable. Never tried to push us into anything and found us a fantastic holiday and great deal.
Helen was extremely helpful and knowledgeable and helped us find the perfect cruise for us.
Charlie was helpful and managed to get our group holiday booked. Great staff even had a glass of bubbly
Always quick efficient and willing to help
Friendly staff, easy process to book
Hi very happy phone call from Rhian .especially when I had a hangover booking
Excellent service from Craig. Very informative and adviced me of best options to book my holiday for myself and my husband. Overall a very good outcome.
Excellent customer service. Great options offered. Great prices. Quick responses to emails. Booked same day. Will be using for next bucket list holiday
As usual it was a good experience from a very friendly and helpful staff.
Great customer service from Alice at Neath Branch
Justin at travel house Mertyr was polite, and very informative during my booking. He also showed me which hotel I'd booked an showed me the location . I try an always deal with Justin because he makes the whole experience easy an uncomplicated.
First discovered Travel House 12 yrs ago , and have used them ever since. We find the staff knowledgeable, friendly, courteous and extremely helpful. Excellent and thank you all!
Amanda is great giving details over the phone .covered everything for us .thank you blackwood travel house
Helpful and knowledgeable staff.
The agent was very knowlegableand extremely helpful. She listened to what I basically wanted and then made suggestions as to what we could do. This resulted in me making a booking for a safari in south. Africa
Had a great experience booking through Travel House Cwmbran. Katie was really efficient and helpful in booking our weekend break. Great price too. Will definitely book with them again
Very helpful with all our questions. The team bend over backwards to help.
Ajc
Feb 13,2025Always great service from knowledgeable advisors at the Carmarthen branch.Having done research on line,we were able to book our holiday easily and the store were able to price match the online price.Always prefer to book in person at agents.As the saying goes “use it or lose it”!!