All flight-inclusive package holidays on our website are financially protected by the ATOL scheme. This means that in the very unlikely event that something happens to us or one of our travel suppliers, you have comfort that you will be able to get home safely and won’t be stranded abroad and if you were yet to go on holiday, you’ll get a full refund.
Assistant very helpful. Time wasn’t an issue. We’re prepared to review as many destinations as we required. No pressure to purchase holiday.
Always a good service provided by travel house Merthyr Tydfil
Chloe was friendly and polite and immediately understood my request. Things were not straight forward for Chloe as I was not really 100% sure on what type of holiday that I wanted. Eventually we came up with three holidays to choose from and I left to give them some thought. Later in the day Chloe rung me to see what I thought about my choices and I booked one of the holidays.Overall a very good experience with plenty of help and no pressure. 5stars.
Good customer. Skills, and friendly staff. Nothing was too much trouble for them, to sort out my holiday
very thorough
The personal service and patience of girls in the shop
Booked a holiday in the Morriston branch, Jo and Rachel were so helpful and friendly and gave lots of advice. Lovely cup of tea too!
Joy was fab Sorted everything out for our trip Thank you joy
We had a list of requirements when we went looking for a holiday. Greek islands, short walk to beach (for 82 yr old), b & b, short walk to restaurants, flights from Bristol at sensible time of day (not 6 in the morning!). Two bedrooms, one ground floor near amenities, pool, bar, garden - oh yeah and small family run hotel - not much to ask! Did I mention private taxi transfer and legroom on the plane? After 2 lovely friendly hours with the delightful, super helpful and patient Kelly in Cwmbran, we came out with a 10 day very affordable holiday in Corfu that met all our requirements. Perfect! Thanks Kelly - you're a star - oh ok a 5 star!
The staff are superb, Always welcoming and very knowledgeable. It’s always a pleasure going inside.
Listened yo what type of holiday we wanted and checked all sites
Only use Travel House to book holidays. Excellent customer service, friendly staff, very helpful. All staff are brilliant, but also miss Amy being there
Always a great experience, nothing is ever an inconvenience and they always have time for you.
Staff are brilliant
Have used travel house Llanelli religiously for over the last 7 years, won't use any other agent or book direct, the staff are excellent, knowledgeable and nothing is too much trouble, have already book 3 holidays for 2025/2026 already and will continue to book with them.
Attentive and concerned service. Just excellent.
Always do their best to get what we want Always friendly .Friendly lot of girls.
Clair and her staff were extremely helpful and guided us through the whole holiday process.
Great service very helpful
MRSANDREAGARDNER
Feb 01,2025Fabulous service, great atmosphere in store,nothing to much trouble, Andrea sorted our holiday ,we wouldn't book anywhere else !!!