All flight-inclusive package holidays on our website are financially protected by the ATOL scheme. This means that in the very unlikely event that something happens to us or one of our travel suppliers, you have comfort that you will be able to get home safely and won’t be stranded abroad and if you were yet to go on holiday, you’ll get a full refund.
Really friendly knowledgeable staff with lots of patience
Alice was very patient helpful and professional. A joy to deal with!
I emailed to ask if it was possible to send me coach brochures which arrived a few days later I picked a trip which I booked the staff were very helpful
Helpful staff ,arranged my holiday from start to finish .
Local to use. Agent helpful and friendly, experienced, made our visit a pleasant experience.
We went in with fairly vague ideas of where we wanted to go but were quite restricted with the dates we could travel. The advisor took the time to talk us through all our options, was knowledgeable about the resorts/hotels he was recommending, and found us a holiday that we were happy with and at a price that was reasonable. He did not show any frustration at the amount of time it took for us to decide, or how many times we changed a request. I don't usually book holidays by going in to a travel agent but after this experience I would definitely consider doing so again.
Good friendly advice from Kelly
Always very helpful, great advice and suggestions for holiday location. Always look at the budget we have given.
Sarah, was excellent in every way. She was articulate, patient and respectful. She was very helpful in all aspects to help us choose our holiday. She was friendly and put us at our ease. I certainly would not hesitate to book a holiday with Sarah again.
The staff are always welcoming, pleasant and professional. They arranged my cruise quickly. Everything I asked for they sorted and I do not have to do anything. The person that served me in Carmarthen was excellent
Excellent customer service very professional and courteous got me the best deal 😃
Deighton was very patient and kind to us. He was very knowledgeable about the holidays we looked at. He has been super efficient with any queries and concerns we’ve had since booking this holiday. He is a credit to your company.
Really helpful and friendly staff. Very helpful. No hassle in helping find a holiday.
Very nice helpful people
Our experience was made truly exceptional by the courtesy and professionalism of all the staff, front Deighton who dealt with us right up to the manageress. All our questions were answered and we were made to feel valued. A truly exceptional team. We will be using you on a regular basis from now on.
Always have a great welcome in the shop. Also find us the best deals.
We went in booked holiday with liz very helpful and pleasant lady enjoyed all the information she gave us
Fab Service from Kelly. She couldn't do enough for us when booking our holiday to celebrate 50th birthdays and 25th Wedding anniversary. Thank you
Justin and the team were all very helpful. Will come back again.
Philip
Feb 01,2025Excellent service all staff very helpful friendly and gives us the best advice . Would recommend to family and friends well done.