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Reviews 383
Gabby Ward
Jun 28,2024The coast to coast tour was incredible with so many different experiences and opportunities. Reece, Fleur and Alex were all amazing leaders and made it even funnier and enjoyable. Our driver Nalin was so funny and made sure we all was happy and satisfied with food and experience value. The volunteering was different each day and saw so many things done so differently from the UK. Amazing cultural experience.
Kieran Kearney
Jun 27,2024I recently travelled to Asia for the first time, where I spent 5 weeks in Sri Lanka with Travelteer. Now I’m back I can easily say I have created some unforgettable memories and that is a credit to some of the staff I spent my time with. Firstly, my initial week on tour was made so comfortable by Reece Jones. A genuinely amazing guy who always has a smile on his face, and was happy to answer any questions thrown his way. His high quality stayed consistent when I moved to the main house in Hikkaduwa and he made the experience much smoother overall. I also have to mention Maddie Richardson, who did an incredible job co-ordinating throughout my time. As well as this, she did well in organising little social events such as movie nights, table tennis tournaments and yoga sessions - that made the experience that bit more special. For two young people who are doing this role for the first time, I cannot fault them and they never failed to treat me with respect. Big credit to the local team also. Ruchi, Nalin, the kitchen team, the security, the cleaning team always brought laughter to the house and carried out their jobs very professionally. In addition, I have to mention Jana at the turtle sanctuary - who worked tirelessly throughout my stay and has one of the kindest hearts I know. You can really tell he has a passion for what he does and it was inspiring to see. All in all, it shows that the right people can make or break your experience. However, one thing I do have to mention is the lack of information given before about certain things. At no point was I informed that I would be put under curfew at weekends, which prohibited me from doing anymore travelling around the island. I understand the curfew midweek completely as people need to be 100% there for programmes but I believe the weekends should be ours to decide. I believe at some points Travelteer were operating at a capacity they couldn’t handle. For my last two weeks there were over 100 volunteers and this hindered the quality of programmes and organisation of things massively. It led to too many people on one program with not enough tasks to complete, therefore you found many people stood around doing nothing when they have paid a lot of money to be here and volunteer to make an impact. Another couple things such as charging £45 for an airport transfer (when you can get the train for less than £5 or an Uber for £25), and charging £10 weekly for aircon when we have already paid £200+ a week for accommodation. I’m not ignorant and understand that Travelteer is a business as well as a charity, but these, as an example, can come across a bit cheeky. Procedures, rules and contents of the programs need to be communicated better in future so you don’t risk selling an experience that people aren’t expecting. It felt a bit like a high school summer camp at times and I know others agree that we were contained/felt trapped a bit too much at times, which is not what you’d expect when you travel to the other side of the world.
Lahreb
Jun 25,2024The Coast to Coast tour was amazing and brilliant with how much was fit into the week! The bus driver Nalin was so nice and helpful as well as the coordinators Fleur, Reece and Alex. They were so supportive and kind with any issues we had. Thank you for a great week!
niamh
Jun 25,2024The coast to coast tour of sri lanka has been an amazing experience with brilliant coordinators making everyone feel safe and ensuring people are happy and comfortable to do each activity The coordinators Reece, Fleur & Alex were so welcoming, they were always helpful, engaging, and made our tour 10 times better! The bus driver Nalin is amazing,so welcoming and friendly! He was super helpful with dietary requirements and would reassure in advance what would be suitable to eat and what to avoid at the restaurants, which was a massive comfort! The tour has been amazing! Packed with cool sights and activities and you learn so much about the culture and people of Sri Lanka Thank you Nalin + Coordinators for helping the trip be that extra bit special!
Luke Richardson
Jun 24,2024Amazing experience, unbelievable what was managed to fit into a week, Fleur, Reece, and Alex were so kind, helpful and the trip would have never been the same without them all. A trustpilot review doesn’t do it justice, it was perfect.
Anonymous
Jun 23,2024Over my past 2 weeks in Nepal, I created lifelong memories volunteering across villages and schools in Pokhara. I thoroughly enjoyed my time teaching English to the Nepalese students, building greenhouses and repainting schools alongside my fellow volunteers. A huge thank you to Ming and Sam for their efforts in coordinating this trip. However, during this trip, I encountered accommodation arrangements issues which left the girls slightly uncomfortable and in housing without a supervisor nearby. I hope Travelteer will be more considerate when sorting out rooms, but believe this issue has been taken into account moving forward. Furthermore, given the low living costs in Nepal, I feel that the amount volunteers had to pay for accommodation, transport and food was quite overpriced. I don’t feel that I got my money’s worth and often we only found out what we were doing tomorrow the night before. Many of the students we worked with were not even equipped with basic tools like paper and pencils. I believe the amount that volunteers had fundraised should be sufficient to supply these necessities to the schools. Despite the struggles and challenges, I had an enjoyable time meeting new friends and exploring Kathamandu and Pokhara. I would be grateful if Travelteer could take into this feedback and improve the experience for future volunteers.
Amy
Jun 23,2024Had a great time in sri lanka, i went on tour and it was amazing, i saw so many amazing things and really feel like i saw the wonders of sri lanka! i felt completely guided the whole time, Nalin and my tour coordinator Reece went above and beyond when i needed medical help, waking up early to take my to a hospital, and checking up on my continuously! Travelteer is a very good first volunteering experience, they are very flexible with programmes and allow lots of time to explore and enjoy the country! Again the coordinator for my house was Reece and he was amazing, i don’t think i ever saw him without a smile on his face, always happy to help, answer any questions, and have a laugh with us! He 100% made my experience as good as it was, even waking up at 5am to come and wave us off when we left. Highly recommend travelteer as a first volunteering experience!
Hannah Bolton
Jun 23,2024volunteering and touring had been the best experience, the coordinators reece and fleur had made it even better making me feel so comfortable and supported. the different experiences were fantastic i definitely want to come back again!
charlotte
Jun 23,2024Had the most amazing experience on the coast to coast tour round sri lanka led by Reece, Fleur, & Alex. They made the trip so fun, and ensured we had the best time! It gave me the chance to see and try so many new things I hadn’t before.
Anna
Jun 23,2024Had such an amazing week in Sri Lanka on the coast to coast tour. We had brilliant coordinators Reece and Fleur who always had us in their best interest. Always felt at ease and loved how organised and fun the trip was!! Thanks Reece and Fleur for such an amazing experience :)
customer
Jun 23,2024Fleur and Reece were amazing in the Coast to Coast tour. They were always so helpful and made sure the group were ok. They made the experience really fun for all.
Lara
Jun 23,2024An amazing week! Coordinators Fleur and Reece made it extra special, not only were they were great fun but always prioritised the volunteers making sure every single one of us was all ok and organised. Thank you so much❤️🤗
faith evagora
Jun 23,2024Amazing trip ! The tour was so fun and the coordinators were kind and so helpful - thank you Fleur, Reece & Alex! ❤️
Sophie Cottam
Jun 23,2024My experience with Travelteer was amazing, I did 1 week sports development and 2 weeks marine and wildlife conservation. It was an extremely rewarding experience and the coordinators Reece, Maddie and Sean were extremely helpful during my stay. The only thing that could be done to improve is including a vegetarian/vegan substitute to meals instead of just offering the meal without the source of meat, and also ensuring safety within the rooms as the ceiling fans are quite close to the top bunk beds which caused myself and another girl to hit our heads on it. Apart from that, my experience of the programme and travelteer in general was incredible and I would definitely recommend it to friends :)
matthew
Jun 22,2024Volunteering in Nepal has been one of the best experiences of my life. All the volunteers got along very well and we all became good friends working together. Teaching kids in mountain villages, building greenhouses, helping and bonding with the local community isn’t exactly easy but Sam and Ming made it stress free. Thanks to everyone I volunteered alongside of!
Jane
Jun 21,2024Volunteered in Sri Lanka earlier this year, had a great time - our coordinators were so friendly and made it feel like home :) Just wanted to say thanks to Nalan, Ruchi, Macie and Emile <3 The best part was working on the beaches (very hot!!) The team preparing us for this trip were great as well, they were thorough and helpful, even though I asked 100 questions hahaha :)) Overall great experience.
Harry Ferguson
Jun 21,2024Volunteering in nepal this year has been a once in a life time opportunity. Sam’s been the best country manager, letting us have fun as well as keeping us in line. I enjoyed every minute of the trip, especially the first week where all the volunteers gelled well together and got along instantly. I also enjoyed experiencing living in a rural community and building greenhouses. Thanks to Sam I chose to stay an extra week and still don’t want to leave but have to for work. This trip has really made me want to volunteer elsewhere and help less fortunate communities and I feel like that’s the case because of the great time and experience I’ve had with sam and ming.
Elisabetta Belardi
Jun 21,2024Volunteering in Nepal has been amazing. All the volunteers have been great and we all got along really well. Teaching at different schools and playing sports with the kids has been an incredible experience. Learning how to build a greenhouse and spending time in a mountain village is an experience I won’t forget. I had such a great time I decided to extend my trip for 2 more weeks. Sam has been amazing, always here to help all of us out and make sure we are enjoying our time. This will be an experience I’ll never forget thanks to Sam and Ming!
Paddy
Jun 21,2024All the coordinators I had were amazing, Jack, Maddie, Fleur, Reece, Shaun and Scarlett and the Sri Lanka team were amazing. Definitely some issues with the food which isn't balanced at all (minimal veg and protein) and the vegetarians, vegans, and gluten free struggled alot more. Marine was good but due to the time of year and oversubscription of the program it was very repetitive.
Marsia Cesile
Jun 29,2024I went to Nepal with Travelteer and the all experience was amazing! Since the first day I felt welcomed from all volunteers and especially from Sam! He was super friendly and also Ming, they took care of us and they were there for all we needed! I recommend travelling with Travelteer because you feel like you’re in a family group, I am so happy with my experience :)