They messed up shipping on a hard to find part, it will end up being almost 2 weeks late by the time I get the part which will make almost 3 weeks of down time for the customer. I paid for UPS and they sent it USPS. If I wouldn’t have called and asked for answers they wouldn’t have even refunded the shipping fee. Then they acted like it was not a big deal that I haven’t gotten the part and they just said they would refund me if the part got shipped back. Why would I order the part from an unknown source if I didn’t need it. I will never use this company again. Surprised they are even still in business if this is their normal operating procedures.
poor communication got a different packing slip with my part the cost wasn't right of what i paid for it
Ordered a cat oem cam gear. Fast service and pricing.
excellent service
Good honest company
Always gave me prompt updates on my part that was ordered.
We installed to pump and the truck would not start. removed the pump, Removed the drive gear and found the small driveshaft from the pump gear to the pump was broken. we think the housing been shaved and caused it to bottomed out the gear which caused the shaft to break. We used the old gear and housing. the old drive shaft. replaced the orings. the truck started fine and is running fine.
Parts ordered are not as promised, i ordered 6 oem cummins in jectors one is a remanufactured injector. Received 6th injector that has no trim code so can not be used or programed. Paid for 2nd day air and it took 4 days to get the first batch. Do, not do any kind of business with these people
They knew the what part I needed and confirmed that is was in stock . They also walked me through the website and stayed on the phone. They sent a tracking number and we followed the part to our building
Very responsive good customer service Very helpful
Fast service polite employees
This wonderful product meets all of my expectations
Your sales person , I believe her name is Julie did a awesome job helping me get the tranny ordered and shipping, Thank you. Other than never getting shipping info or tacking it was great, and I will use again if I need in the future.
Easy to order and fast shipping. Will definitely do business with them again.
PEOPLE WERE EASY TO WORK WITH AND VERY PROFESSIONAL. GOT ME WHAT WE NEEDED IN A TIMELY MANNER. CAN'T ASK FOR MORE!
Item was exactly as described. It was shipped quickly.
Fair prices and fast shipping!
Super nice and welcoming place. Had to wait for my husband here and the staff in the office offered me coffee. Everyone is polite and helpful. My husband liked customer service as well!
Customer service is great, quick to reply and super helpful with fitment checks. also provided me a small discount which was super helpful.
Michael Nomura
May 20,2025Quick and fast service with upstanding quality