Very useful tools on the free plan! The customer service is also very good. They look into what your needs are and try to see what they can do to suit your needs! The paid plans definitely offer more!
Suren helped me to fix a block that was not displaying properly. All I had to do was give access to the website and he fixed it within a couple minutes. I have contacted UCraft customer support several times and have always been helped by professional and prompt individuals.
I am very used to contact support from international companies, but UCRAFT has exceeded all expectations. Congratulations Ninelle for the 1000 note service.
Great service. Answered all my queries :)
I'm satisfied about Ucraft. It's just one thing that not work correctly. Why are you trying to make new V2 version instead of improve V1 version. My website can't work correcty with the new version.
Great Service!
I've been using Ucraft for one of my sites for some time now and have always been ABLE to deal with my own website only because of the excellent customer support from the Ucraft Team. They can always walk me through any problem I'm having and they're always really helpful and friendly. I definitely recommend Ucraft if you've got very little tech knowledge yourself because you'll get all the help you need to make a lovely website. Maria
thank you best experience
Starting a business is hard enough. building a website among those is always a daunting task. Ucraft made it easy to get up and running. Customer service was quick and informative there was no stone left unturned to get the correct answer back to me as I asked. If you are looking for an easy and helpful climate I would suggest using Ucraft.
if you use this website, just be aware that you will never get ahold of costumer service. i regret using Ucraft because of how many times i've reached out only to receive no help (even though it says they reply in 20 minutes-thats a joke) with any issue i've had. also, editing is difficult when you have to refresh the page every 2 seconds because the site can't keep up. you're better off using a name brand like squarespace.
I think overall the platform is easy to use and the customer service is quick to respond. Most of the Ucraft support people knew what to do immediately and they were very helpful. There's still a lot of room for improvement. I can't wait to have more apps integrated. It's easy enough for me to do everything on my own since I just started my online shop and I am glad I can have the freedom to design/make my website the way I want it to be. The major highlight was that I didn't have to buy expensive themes or need to know how to code - thus I was able to focus on selling my designs and accessories. It's easily integrated with social media platforms and quite easy to create blog posts. The E-commerce platform is also straightforward, has automatic customer/user e-mails, invoices, and I only pay the monthly subscription fee. No other hidden costs made it really helpful especially for people who are just starting a business. Things I'm having a hard time with are having a built-in pop-up, changing the photo size of the blog header, having a bi/multilingual store, difficulty in showing different price ranges when your variations have a different price, the comment box for blog posts are from another app and I haven't really made it show on any of my blog post pages. I have used Ucraft Pro Shop for almost two months now and so far I really like it. I started with a free trial on Pro Website.
I am very glad i came across ucraft during my search for a website creator. As a first time novice to website creation, the platform and set up is very easy to use and informative, they show you how to do it and help you understand. You can build a webiste from scratch, or use on of their attractive/ modern templates. The SEO process is stupid simple which relly helps my website get found by the outside world. super affordable domain pricing as well, and i love that theres no money down to create your website, you dont shell out a penny until youre totally done and ready to publish. highly recommend this for up and coming artists and students
Just looking for more features. The design is excellent though. Very well done.
Ucraft is a wonderful choice for everyone who needs an easy-to-use tool to create a website. The amount of options available without paying is pretty impressive, and if you decide to pay, you'll get access to a tool capable of even more (including opening an online store!) The support answers very quickly and is incredibly helpful. I strongly recommend this website.
Easy to use, great results. Sometimes things don't go completely as I imagined or I can't find exactly what I need, but overall this is no reason to complain, since most things go without a problem and how I want.
Erik from Ucraft was very helpful! Helped me get my site up and running in no time!
These guys have been wonderful to work with! Every time I have a question or I'm having trouble with something, they are always very quick to respond to me. They are also very patient and walk you through things step by step! I highly recommend!
I was referred to Ucraft through a company that uses the Ucraft-platform to build websites for others.Like them, I only have good things to say about Ucraft. I've never made a website prior to this, but Ucraft made the experience pretty straight forward. Of course I met some challenges, being new to this and all. But the customer service team is always quick responding and asks if everything is in order, after giving instructions. Recommended to anyone looking to build their own website!
Whenever i need anything customer service was quick to reply to my chat! anytime and they helped with all my issues and guided me through making my site. I'm not a coder or even into site builder and ucraft is Way easier and better than any other site builder I've used so far. I font usually do reviews but I've already done 2 for the team at ucraft!
Lola Scarborough
Mar 17,2020I've been working with the Ucraft websites for about 3 months now and am really happy. You can do a lot with their platform. The Chat help is excellent and the experience I've had with them has been a very good one. They are very helpful and pleasant. :-)