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Reviews 715
Em
Feb 04,2025The most bizzare and rude encounter with UIS. Unprofessional, scare tactics for payments. After some research also realised they are not a IEC Recognized Organization. The Account Manager "T" rang me, asked a few questions about my current job, salary, age, and savings, then said I seemed eligible for a visa. Then asked, are you ready to begin the process, I said sure, we then chatted for a further 5 minutes about the process and what happens next. She then asks me to check my email, click on the link, which has a request to pay over $500AUD on the spot. I said to her I didnt have my bank card on me to pay as I wasnt aware the initial call would require payment up front. She asked me to look on my phone for a photo of my bank card or Apple Pay, I told her that I don't keep photos of my bank cards, and my credit card was not on apple pay. It was at this point the Account Manager flipped personalities, it was like dealing with a different person. She was rude, had an attitude, and was belittling me to pressure me into payment. I explained to her that I didnt expect to make payment on an initial call, she replied something along the lines of "this isnt an initial call, you've applied to come to Canada, I don't need a visa i'm already here, so that's why when I asked you at the start if you were actually ready you should of been honest" I hit back and said that this WAS an initial call, it's the first time I am talking with UIS, so regardless of what she considers initial contact this phone call was the first point of contact with me. I told her if she had started the call 20 minutes ago with the expectation that payment would be reqired on an initial call I would of told her I was not home and did not have my card on me. "Do you want to tell me what the real problem is" came next, and it was at this point I no longer wanted to deal with this company any longer. She then tried scare tactics with the following comments: "We work with the government, and if you don't complete payment now for me to lodge your eligibility this will be your one and only chance to put an application through" Despicable and embarassing behaviour. I ended the phone call after telling her I was not enjoyng this consultation and no longer interested and she literally hung up on me. So unprofessional.
James Rooms
Feb 03,2025Service was super friendly and understanding Eli Robert’s was a gem!
Finn Keating McMahon
Feb 03,2025I found the UIS Canada team to be an incredibly helpful bunch who made the visa application process almost eerily smooth. They delineated the details of the operation in simple, clear language and always responded promptly to my queries. Ideal for those who've been yearning to do something bold with their lives but who don't quite know where to start. Shoutout to Josh Stone in particular.
Alex Allred
Feb 03,2025Brad made the call easy and simple
Rik
Feb 02,2025Very helpful company/employees. All help to make the application process as easy and as clear as possible. I would recommend attaining their help.
Lilly Kreft
Feb 02,2025Good help and tips
Morgen Landi
Jan 31,2025So I was on the phone with Pamela, she did extremely well explaining to me how everything works, the timeframe of how long it would take for me to see if I qualify, what Canada is about the country itself, I did let her know that I have been there once to visit and you know it was a long time ago however, it’s something that I’ll never forget. And she was just incredibly helpful. She gets five stars from me.
Destiny rose hildebrandt
Jan 31,2025Very kind and informative, with no sense of pressure of any kind (in my experience in the US is very uncommon)
Chris Durban
Jan 29,2025Even though I had contacted the wrong department about how to apply for a visa/eTA - Mathew was very helpful and pleasure to talk too. He confirmed I require an eTA.
Claire woody
Jan 29,2025Daniel Cus answered all my questions. It was quick and easy.
Jamie Clayton
Jan 26,2025Lilly-Smith was really helpful and nice
Markus Brinkmann
Jan 21,2025If I have a problem or something I don't understand, they do their best to help me. In the beginning I have a few trust issues because they didn't answer me for a few weeks, but then they replied to me and everything was fine. If they want something from me, they call me or write to me and the other things just worked.
Brian
Jan 21,2025Au bout de 1ans d'attente j'ai finalement reçu mon Visa. Je remercie toute l'équipe de UIS Canada et plus particulièrement Madame Guyot et Monsieur Melin avec qui j'ai été en contact direct. Ils ont su m'accompagner tout au long du processus de par leur expertise en étant à la fois très aimable et disponible. Je recommande fortement UIS Canada pour leurs services de qualité, ils facilite grandement les démarches administratif assez complexe à effectuer seule. Encore merci.
Aleksandra Baggesen
Jan 21,2025I had the pleasure of speaking with Brad Richards, he was very sweet and helpful. Great service.
Rusu sergiu
Jan 19,2025Estaba pensando de empezar una nueva experiencia en Canadá y me puse en contacto con ellos...muy bien,me explicaron todo y tienen mucha paciencia aunque no hablo perfecto inglés.....al final he decidido que no era el momento del cambio pero hasta el último momento me dieron todas las posibilidades disponibles... agradezco el tiempo que me dedicaron y seguramente se quero ir a Canadá por trabajo vuelvo a hablar con ellos
Jaide Mars
Jan 19,2025Pamela was really helpful and knowledgeable, the initiative to call was awesome. Pam was well spoken and super friendly and her willingness to help was refreshing.
Richard Mauree
Jan 18,2025Lorem ipsum dolor sit amet, consectetur adipiscing elit.
Sara
Jan 17,2025Great response time, and coordinators receptive to questions
Grayson Anne Allison
Jan 17,2025He was great at explaining what process I needed to take, even though what I was asking didn’t correlate to immigrating to Canada. He was super helpful in explaining different avenues I could take to complete the process.
Robert Palmer
Feb 04,2025I had called early as I am not ready to go just yet. I need to finish my divorce but he took the time to explain the process and timing to me.