Tristian loves a prank call - call him anytime with a brummy accent - he'll laugh loads!! Top service!!!!!
Tristan Heard provided amazing service and ensured for the whole ordering process went smoothly without any hiccups. Would recommend ordering as quality of service is high and so are the products we received too. Thanks so much
The service provided by Tristan was brilliant. We have returned multiple times now and re-ordered stock as the quality of the items is great and the customer service is wonderful.
Speedy response to initial query. Extremely helpful staff who ensured we got the product we wanted and the best value for money. Smooth process from start to finish and quick delivery. Honestly don't have anything negative to say.
After letting them know about my issues they couldn't have resolved the problem any quicker, old USB's picked up thursday and redelivered on the Saturday. Second time ordering from this company and the first time the service was great that's why I used them this time as well, however very different level of service. I mean the y did a knock up and render of the final product very quickly and it was great and looks good on the USB can't complain about that. What I can complain about I asked about pre loading data and sent over a pdf file and a zipped drive containing audio tracks as my email wouldn't let me send the tracks unzipped it was two big and I was given no option other than using my email. What do I found when checking the USB's they have only uploaded the PDF file and none of the tracks, couldn't even be bothered to tell me there was an issue. So now I'm left with uploading 50 USB's with audio tracks. Also asked for them to put in a plain white gift box they came just in a plastic sleeve. I appreciate they don't charge for these things if they are under a certain limit but no communication does make me wonder about using them again.
Great communication, fast delivery and good price. I've had previous orders with this USB2U and even when I've had a problem with a faulty one they have been quick to reply and send out a replacement.
Very quick to respond to my questions and was very happy with the product!
As usual great service from Calypso and the USB2U team. Thank you
I’m a dance teacher with no clue about anything technical and needed hundreds of USBs to download our production onto. USB2Us service was incredible from start to finish. Karen was so helpful, easy to communicate with and ever so efficient. I ordered 250 USBs with branding on and they looked fabulous!!! We will be using USB2U every year for sure!
Great customer service and lovely product. Thank you very much.
Superb company, been using them for a few years now . Always polite on the phone . Any issues have always been rectified straight away . Not that there have been many at all .
Very prompt service with a personal tpuch for urgent orders with really friendly accessible support
Solid, very reliable, been using these guys for years now. Great product too. No complaints at all.
good service very helpful
Love my personalised USB gift boxes from USB2U. Really lovely bespoke service that allowed me to ask lots of questions to make sure the product was what I wanted. I love the quality of the boxes and the bespoke cut foam for my new USBs. Also arrived super quickly- overall highly recommend!
Tristan was brilliant from start to finish. Accommodated tight deadlines, high quality print and ensured we are happy with the end result
Excellent quality, quick turnaround, helpful team.
Myself and my team are really happy with our whole experience with USB2U. I dealt with Tristan Heard who was very quick to reply to all of my emails and questions, sent out a sample to make sure I was happy with the quality and sent over design briefs quickly too. We're really really pleased with the quality of the item and the engraving is really nice and clear which is fab. Thank you for all of your help, definitely recommend :)
Printed USB sticks - fantastic service as always. Very quickly despatched. Will re-order with ablsolutely no hesitations when I run out. Highly recommended. Pleasure to deal with. Thanks
Paul Phillips
Sep 03,2024Amazing service in terms of price and quality!