To leave a review you need to be logged in
We guarantee your satisfaction. All of our refurbished products come with a 14 day no quibble money back/exchange guarantee (See website for more information). In the unlikely event of one of our products arriving with a fault or not as described, we will arrange for a replacement to be sent as soon as possible and the original product collected free of charge.
All our refurbished laptops have a minimum 6 month hardware warranty (excl. battery),
Reviews 793
paul riley
Jan 05,2018Great people to deal with. Several laptops ordered have always arrived well wrapped and have functioned for years.
Mr Cranwell
Jan 04,2018Dell Latitude with Windows 7 upgraded to 240Gig SSDHD and 8Gig RAM at an excellent price. Recovery disks are provided as standard so no unpleasant future surprises if you need to reformat etc. Windows activated my reinstall no probs, had a few questions which were dealt with politely and efficiently, will recommend.
Hugh Noble
Jan 03,2018Computer arrived on time, excellent condition, good value. Technical query dealt with efficiently. Will use this firm again when needed. Hugh Noble
John Arrowsuch
Dec 26,2017My Dell laptop arrived very well packed and work right out of the box, I would recommend Val-U-Computers.
ray
Dec 15,2017returned a laptop which had a very dim screen... very dull grey couldn,t be brightened even my nephew agreed it was a very dull screen .. who knows a bit about computers... so i sent it back for refund....and accordind to valu computers there was nowt wrong with screen... so guess wot. paid £10 for delivery and £15 to return faulty laptop.........should of put the £25 towards a new one in currys and got free delivery and free returns...............(but you live and learn dont you) to be fair though they were fairly fast with partial refund
Helen Githiomi
Dec 13,2017The pc arrived one week after ordering and was exactly as described on the website. The pc works fine, but the company gives plenty of contact information should there be a problem. The whole experience was completely satisfactory and stress free. Thank you!
Mike Vernon
Dec 13,2017Excellent service. Two pre-purchase enquiries (one by phone, the other by email) answered promptly and helpfully by friendly staff. Once ordered, the laptop arrived quickly, and was very safely packaged. On delivery, everything I checked was working correctly, and it certainly deserved it's "Refurbished, Grade A" rating for overall condition. Very happy, would buy from here again and recommend to others.
David Horne
Dec 12,2017Just bought a second laptop from these guys, grade A Dell latitude and got an upgrade from core i3 to i5 at no extra cost. Good deal will recommend
Customer
Dec 11,2017Good product at a good price and fast delivery.
Maria
Dec 11,2017Needed a laptop asap as the other one I got from another company developed a serious error. I had the new laptop the next day. I love that you can choose your operating software so not stuck with windows 10 and all its bugs. Very happy with service and the laptop itself.
simon Elton
Dec 10,2017Very good. The only computer company that understood that I wanted a tough laptop with XP not modern windows that can only make pretty pictures and play games. Engineers need XP and earlier systems with serial ports etc.
David Rose
Dec 09,2017Very pleasantly surprised. This was my first purchase and based on this I'll be happy to buy again. I needed to call and explain that the Windows recovery CD wasn't included. The person I spoke to was friendly, polite and helpful. It arrived in the post a few days later.
Linda
Dec 09,2017Everything ran smoothly from ordering to the delivery. Very happy with the purchase so far. Would use again
Craig Sharpless
Dec 06,2017Very good service and swift delivery. Would definitely recommend them.
Jean E Robinson
Nov 28,2017I bought a refurbished Dell laptop and am very pleased with it. The price was excellent and the laptop itself is immaculate. Would recommend this firm
ManxBob
Nov 20,2017This was my third laptop purchased from Val-U-Computers - a Dell Latitude E6330 which arrived superbly well protected in an air-cushioned box along with its power supply. The laptop case, keyboard and display were exactly as described by Valu - "Grade A" - meaning they were clean, scratch free and it was like powering up a new machine. I'd opted for the Windows 10 Pro upgrade and a 16Gb memory configuration (both £'s extra but well worth it!). An internal check showed a clean machine and the memory config was two 8Gb Samsung SODIMMS - one slightly newer than the other but both passed the Dell diagnostics tests without problem. (Access this at boot when the circular Dell logo appears by pressing F12 - then press ESC to stop a full system test, then select what you want...). Win10Pro was also OK to customise from the default Valu-supplied config - no junkware had been loaded, just the OS and a couple of links to access other apps if you wanted them. I have given Value 5* because the machine is exactly as advertised; from past experience their customer service is also first class and their products are good quality, refurbished with care and with attention to detail. On this one, the Hitachi hard disk (320Gb) showed no SMART data defects at all, but I did note it had run for over 10,000 hours. It would probably run for another 10k, such is Hitachi's reputation, but I decided to upgrade to a bigger 500Gb Hitachi Travelstar, courtesy of Amazon - just for my peace of mind, as the machine was for my daughter's degree studies. This in no way detracts from Valu's product - it was fault free - but I am picky on HDDs and needed more space so decided to replace it. I have no hesitation in recommending Valu - its been first, second and third time lucky for me!
MOHAMMED U KHAN
Nov 13,2017Great laptops
michael granger
Nov 13,2017The laptop I bought was exactly as specified and arrived in a very short time. I was advised by Vic, the Managing Director which laptop would be best for my requirements, and I would like to stress that the one he advised me to buy was NOT the most expensive on offer. The care and after-service are second to none and I would recommend this company to anyone looking for a value for money product. Thank you Val-U-computers
JRS
Nov 09,2017After a small problem was swiftly rectified, the service and product I received from Val-U-Computers was First Class! As a previous satisfied customer it was what I expected, and I will purchase another computer from them within the next few days for my grandson. You cannot get better than this for value!.
UNIT 16 AYLSHAM INDUSTRIAL ESTATE, NR11 6SS, Norwich, GB
http://www.valucomputers.co.uk
Customer
Jan 05,2018Excellent service, Exceedingly quick/prompt and professional. Have yet to test for future services, i.e. anti virus advice,