During our van conversion, we had a lot of issues getting our items. Velit was the best company we interacted with throughout the whole process- they were very quick to respond & work with us. We chose to pick up the air conditioner, as we were in the area. And although the shipping warehouse was a disorganized pain, Velit did everything they could to make the process quick & easy for us. I appreciate their timeliness by phone & email, again they were much better than the other companies we dealt with throughout the conversion.
The install was easy enough and quick if you have the right tools for the job. The AC is efficient and effective. It draws around 250W on the low setting and 600W on the high setting. Does everything I want and it runs on 12V. Good design, job well done! The only reason I have given it 4 stars instead of 5 is there is an annoying blinking red light inside the unit that you cannot turn off. Not that big of a deal but still, it's not necessary from a usability point of view.
AC unit came packed well, but out of the box it had issues and an error upon installation. A wire had come off the condenser somehow and had to be fixed (crimped on) by the installer. He worked with VELIT to get it fixed and they said they are changing the design to keep that from happening. AC unit itself seems to work well, hoping for longevity and the company does seem to really ensure all is good when you have a problem.
Ease of install, AC works great, customer service tremendous, packaging of AC is very good when was extremely helpful and responded promptly thanks Velit camping
The price for the quality was good and shipping was right on time. We have not installed it yet, so I can not comment on the product itself.
Delivered right in time. Very happy with this purchase.
Super easy install Works great kept our sprinter van cool in the key west. The dogs really appreciated the cool air
prompt customer service and delivered on time installing early next week
unit arrived on time. packing was excellent. no way was this getting damaged in shipping. have not installed in van hoping to accomplish this weekend.
Luke
Jul 19,2023Good product and solid customer support. Our 2000R unit worked great on four 100ah lithium batteries. Install was a bit tricky, but got good answers from the support guy. Looking forward to the housing extension for thicker roof installations.