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Reviews 883
Nicole Clevenger
Nov 20,2024This review is in regards to my last review. I stated that it was likely a scam but come to find out it ABSOLUTELY is! I just had a appointment with a REAL place and everything went thru appropriately. When I went to check the status of my card using veriheal they didn't even enter my certification as soon as i got off the phone with the new place i went to check my status and my certificate was immediately on there!! i HIGHLY do not recommend going to this place!!!
Vagrant Gaming
Jun 29,2024Pros: Quick Appointment Setting Cons: Lack of Upfront Pricing As a new patient in the state of Florida, I am shocked at the pricing of Veriheal's services. Veriheal is losing me as a patient and a customer because of their lack of upfront pricing and policies. Honestly, I feel scammed. When I first consulted VH to schedule an appointment, I was very pleased with their timeliness in matching me with a local doctor that would see me the same day, and their fee of $149 seemed reasonably priced for the consultation. I was happy to be able to walk out of the office and visit a dispensary that afternoon. At my initial consultation with my doctor, I explained my conditions of chronic pain and auto-immune disease, as well as my current levels of THC and CBD consumption. I told them that the current recommendation of 2.5 ounces on a floating 35-day window (a specific of the Florida dept. Health) would not be enough to effectively manage and treat my conditions and that I would need a smokeable allotment increase. My Doctor's reply was this: "The State Department doesn't approve allotments for new patients; they want to see you are actually using your allotments before they approve the increase." He then instructed me to contact his office after "a couple of weeks" to see "how I'm doing." After 3 weeks of obtaining my medical card, I had reached my allotment, and was told by the dispensary they could not sell me any more flower. Not only this, but the amount that I would be able to purchase in the coming days after I hit the 35-day window, would only be in smaller amount like an eighth here or a quarter there. (Which locks me in to paying a higher price per gram) I reached back out to the doctor and was not met with a timely reply. It took a 2nd follow up call to VH's customer service before I actually received a response from my doctor, which took nearly another 3 weeks before they contacted me. So, after a month and a half of waiting, I finally have the discussion of allotment increase request with my doctor, whom told me that it would be "no problem" to put that request in right away - but that it would be ANOTHER $125 to process this!!!! So let's add this all up, $149 + $77 (state fee they have no control over) + $125 = $351. As someone whom makes less than 24,000$ a year, 351 bucks is a huge hit. And that doesn't even include the cost of the medicine. Had Veri-Heal or my Doctor been upfront about the cost of the allotment increase, I might have reconsidered my enrollment in the program. Now, I am left with a choice of either paying VH more money just so I can have effective relief, or consider transferring to another doctor. Fortunately, some office's give a discounted fee for transfer patients that is less than that and can approve me up to five ounces off the bat - so you can guess where I'm going to take my money. Goodbye Veriheal!
Tea Sipper
Jun 10,2024I was very skeptical when I applied given the state that I live in but it was quick fast efficient and the only one time payment I had to do was $99 everybody was upfront transparent and with their help I was able to get control of my epilepsy.
Carol Ostwalt
May 08,2024I had my appointment with Veriheal doc a week ago. I got the certificate the next day. I applied to the state of Oklahoma and was informed today that my birthday was wrong on the certificate and they rejected my application. I chatted with an agent online this morning. He assured me the dr would fix the issue. At the end of the day I had heard nothing so I called customer service to learn that nothing had been done. No ticket opened. The agent I spoke with gave me a ticket number. I went online the next morning and finally got someone to contact the dr. I had the corrected form within the hour. I lost about a week, but other than that the process was easy.
Rex Cars
Nov 28,2023I applied for my marijuana card through Veriheal, did the physician telephone interview, registered and filled out the forms with Illinois website and after over 2 months - nothing. The state website which I registered says stsus initial application and status as awaiting certification. Call to Veriheal and live chat was unproductive. Just a run around and the same information I originally had on applying OK, turns out that the Illinois cannabis card website is incompatible with smartphones, so some buttons don't show up. Went to website on computer and made payment. Website is not user friendly at all.
Connor Ferreira
Oct 26,2023One star is too generous. I found Veriheal online, as I have obtain medical marijuana certification in multiple states over the last 5 years and Veriheal had a great rating. I went through the online process, creating an account and requesting an appointment; before I finished requesting the appointment, I stopped, as I noticed that there was a listed requirement for medical records, which I unfortunately do not have given much of my personal items have been lost across multiple moves, and obtaining documentation is extremely difficult once you are no longer a patient, as anyone in the health care/medical marijuana industry may have experienced. I stopped signing up, however I received a call from a Veriheal associate who assured me these requirements were NOT necessary. I clarified with the associate, stating I would NOT be able to obtain this documentation. He assured me this was not necessary, so I moved forward with a discounted payment. All should be good. However, they took my money, missed my appointment by over an hour, and had conflicting information given to me by all parties about all pieces of the process. The doctor was requesting the documentation I was assured was not necessary. The appointment was missed completely. When I called once the official appointment was over, they stated the doctor had been on the line still with another patient, which was also unture, given the doctor left me a voicemail stating that she could just not get her computer to work to sign in. When I called today to request my money back, the associate gave me the run around about their process and how I would be required to pay a fee for cancelation, and that as of now the doctor is requesting the documentation and there is nothing they can do. I requested a supervisor, which I never got, but was then told about the process for full refund. All in all a TERRIBLE experience. I highly recommend anyone seeking treatment and CARE do NOT use Veriheal services.
Sanny
Sep 21,2023Wonderful company with the quickest, easiest medical aid experience of all time.
Donovan Bean
Sep 20,2023One star is an overstatement. They charge you all this money and can't even do their job right. I was charged $200 to renew my certification months before it expired. Had my appointment the doctor said I was good to go and renewed my certification and said he'd get it sent over. A few months later I got my email from the state reminding my card was close to expiring in 30 days I paid them that night so my card would come in before my card expired so I wouldn't have any interruptions. Well my card expired my new one never came in it has been about 4 weeks since I paid it I checked the state website to find out the doctor from veriheal never sent it to the state like he stated so now I have been fighting with veriheal for 5 days now trying to resolve an issue that should of never been an issue especially with the prices they charge. I can't even get an answer as to why it was never sent over in the first place. I will not be going through them again. I do not recommend to anyone
Crissa Coraza
Sep 14,2023They’re fast ,effective and helpful.
Mica Mabawad
Sep 13,2023Amazing service! Helps you thru the process!
Des
Sep 01,2023Veriheal is my fav it'd in and out process im very thankful what I like is we can set up appointments right away and the staff are very helpful thank u for 5 yrs
L.A.W.
Jul 22,2023Everything went smooth and easy. Approval was quick once i provided my info and the long part is waiting to be put onto the registry to get the MM card. So far so good.
Macey Mallette
Jul 20,2023They were very friendly and quick and easy with the whole process. Simple!
cici M
Apr 08,2023The whole process was smooth. The customer care associates were professional. The cannibus specialist was knowledgeable, and helpful.
Kushy Coleman
Apr 05,2023Very user friendly and easy to use!
Jhi
Apr 04,2023I found it very easy to work with the people at Veriheal. From getting quickly set up, to speaking with the Dr. online and receiving my card, the process was flawless and incredibly smooth. I just wish we had more dispensaries nearby from which to purchase.
Sherry Kane
Apr 03,2023Easiest process ever. Thank you for helping with my pain and anxiety
Jason Pettit
Apr 02,2023Not having to relive traumatic experiences in my life. The doctor was great.
Réjane Pierre
Mar 30,2023Extremely helpful and timely with great instructions and support. Getting my med card to help with both my physical and mental issues was made easy for me. Thank you!
One
Jan 24,2025Not approved in an hour for no reason.