Vetsend

4.0 (865 Reviews)

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Vetsend.co.uk is an online pet pharmacy that offers an extensive range of products to improve and maintain your pet's health. Our range includes high-quality pet medication, (diet) food, daily supplies, accessories and other care products for dogs, cats, horses, rabbits, birds, rodents, reptiles and amphibians. We offer thousands of items by well-known brands that can be ordered online swiftly and securely. Professional Service Our in-house veterinarian is available for professional health tips and advice on veterinary products and our Customer Service team is happy to help you with any questions regarding your order and the order process.

Reviews 865

4.0

Out of 5.0

Clevon Bailey

Dec 21,2023

I purchased items which were delivered to wrong address customer service were rude and not understanding instead of reassuring me they slam the phone down on me vetsend very poor service I would definitely not recommend this seller to any of my friends they stole my money and I didn't receive my item or refund I want be buying anything from this seller again

Mr Moody

Dec 20,2023

Was ordered and dealt with very quickly and arrived 2 days before it was due, thanks all, merry Christmas.

Yvette Ryan

Dec 20,2023

Product was great as both cats love it and delivery was speedy, especially the second order which was nearer Christmas

MISS SHERWOOD ADIN-MAE

Dec 20,2023

Good product at a good price, no fuss, timely delivery. Recommend the company and the product.

Cathy

Dec 18,2023

I liked the renal variety pack on offer. When my cat was diagnosed with kidney failure, it meant a whole change of diet. She is very picky so I didn’t want to by 56 sachets of one food type in case she didn’t like it. Besides she likes a variety in her diet. Who doesn’t? This was the only company who offers this

Emma MacDougall

Dec 18,2023

Reliable and quick

Jacqui Deakin

Dec 16,2023

value for money

Petra Hill

Dec 15,2023

Very good! Came also very fast! Recommend

Ana-Paula Cole

Dec 15,2023

Excellent thank you.

Angela L

Dec 14,2023

An easy to use website. Easily found what I was looking for. Ordered it and received it within a week. Happy with the service so far. I’ve ordered several different items from this site and been very happy each time.

Jules

Dec 14,2023

Quick and easy transaction. I was attracted to the Vetsend website because I saw an offer on a specific cat food; it was my first experience of Vetsend and a very pleasant one; and from now on I will always bear them in mind as I search for my pets needs.

JOHN B

Dec 12,2023

Recommended to you by our vet, for canine kidney diet foods. Website easy to use and setting up an account was straightforward. The Taster Pack is a great idea, we now have two of our dogs on it. They enjoy the variety and there seems to be a definite improvement in their condition.

Phil

Dec 12,2023

Ordered food for my dog, delivery expected 12th December. Check tracking information on the morning I'm expecting delivery to see that Yodel tracking information still says the package is with the sender (ie. Yodel have not yet collected). Called customer support to query who blamed it on Yodel losing the parcel and said that they can resend but would take another 3-4 working days. Requested refund and was advised this would be processed for me, advised I'd like my dissatisfaction logged and was palmed off with an explanation that it gets sent from the Netherlands and therefore sometimes there are shipping issues. Not good enough that I've had to phone for an update, when the company are apparently already aware that Yodel have lost the package and were happy to just wait and not provide me with any curtousy email or update until I took the initiative to chase it - how long would I have been waiting before getting an update, parcel or refund?

Customer

Dec 11,2023

Vet send we’re very good but yodel were rubbish they said they had delivered my parcel but had not. Then they said it would arrive in a couple of days, it did not. So I contacted them again and they said it was returned to sender.

Mrs B Thornber

Dec 08,2023

I placed my first ever order via Paypal. When I tried to check status of delivery on web site, became worried that this may have not been a reputable UK site as it defaulted to abroad - and I was concerned I had fallen prey to a scam - it was not overly easy to track delivery or contact customer services.