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Warmworks

Hosted by David Simmons

4.5 (767 Reviews)

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Warmworks is committed to providing affordable warmth to homes, families and communities across the country. We have helped tens of thousands of people to better manage their energy use and live warmer, happier, healthier lives.

We were founded in 2015 as a joint venture partnership between Energy Saving Trust, Changeworks and Everwarm.

Since then, we have supported more than 35,000 households in Scotland as the Managing Agent of the Scottish Government’s national fuel poverty scheme, Warmer Homes Scotland.

We have continued to expand our work, taking on new contracts and building our presence across the UK. We now have more than 100 members of staff based at our offices in Edinburgh, London, Newcastle, Kirkwall and Stornoway.

Our commitment to our values, to doing the right thing by our people, our customers and our communities, is what defines us as a business.

Our work

Our work is a key part of the drive to reduce carbon emissions and the transition to a net zero society. Our role is to ensure that this transition to low-carbon living, with its rapid shift towards new, renewable technologies in people’s homes, includes everyone, especially those who need extra help and support to adapt to change.

Reviews 767

4.5

Out of 5.0

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Unhappy customer
Nov 07,2024

This was a terribly bad service which caused much stress and upset as the lack of communication between the providers and the installers was appalling. I would not recommend anyone to go through this service as it was so stressful. No one spoke to one another so the service I received was awful. Wrong materials were delivered, I was waiting in for days and no one arrived after they had given me times when I called they all just blamed one another. I was calling constantly to check or to tell them they had brought the wrong stuff. Sadly, the stress of this all is not worth what could have been a wonderful service to make a warmer more energy efficient better home. Do not use these people they do not know what they are doing and I couldn’t NOT recommend them highly enough.

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Mr ian mallon
Nov 07,2024

The process was first class, made to feel comfortable with what was involved in the installation

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Pamela Hill
Nov 07,2024

Appreciated the work that was completed but some damage done during work which i had to employ a heating engineer to repair. Also, damp patches & yellow mould that appeared on walls after cavity wall insulation work carried out.

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Isabel ritchie
Nov 07,2024

Being elderly and on my own I could not have been happier with the work and very cortious workmen a credit to your company

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P G
Nov 07,2024

The only Team that did what they were supposed to do were the Insulation and Roof vent I was told numerous times that I would get Cavity Wall insulation then got told we didn’t have a cavity wall in my opinion the company has untrained employees that make statements that aren’t true also when fitting extraction fans one of them Cut Broadband cable and didn’t mention it I wish I had never engaged with this company

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David Callaghan
Nov 07,2024

All the work was carried out quickly and precise. We did have a problem with 2 radiators not heating up but this was fixed and been fine since. Thank you for all the help when needed.

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customer
Nov 07,2024

Although the Warmworks and Partners Personnel were all very amiable, professional and informative the whole process failed us very badly. Despite my asking on many occasions 'Is this all at no cost to us ? ' we were told way down the line our whole house would have to be rewired and ducting run down the walls and all our flooring ripped up upstairs and down stairs. The disruption to our life, never mind the cost of floor replacement and redecoration was too overwhelming to contemplate. To say we were extremely disappointed is an understatement. If we replaced our heaters at own cost no rewiring would be necessary. Our home has been maintained to a high standard. .....it was just all a big let down.

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Mrs Christine Connor
Nov 06,2024

The guys were professional and friendly from start to finish could not have had a better service.

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Joanna Laird
Nov 06,2024

Definitely 5 stars. Great company, friendly, helpful and very efficient. From start to finish everything was handled with friendly and efficient service. Would highly recommend this company and employees.

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SANDRA
Nov 06,2024

Excellent workmanship and very tidy workers - arrived on time and job completed so quickly - full marks also to customer service team who kept me updated regularly during the whole process.

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customer
Nov 06,2024

Carried out boiler replacement in a timely and efficient manner. All old material picked up the following day by very polite man in a van, site inspection and installation work inspected this week by very helpful gentleman called Harry. Thanks to all involved

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G. Simpson
Nov 06,2024

They keep asking me to review Warmworks. I chose not to go ahead with the works as the surveyor pointed out too many alterations needed to complete the job.

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customer
Nov 06,2024

Work completed with no problems and looks good. Will hopefully help keep my bills down a little. Everyone I spoke to was helpful

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Thomas Christie
Nov 06,2024

Everything explained properly and finished on time. Would recommend warm works and TK Murray.

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Roger
Nov 05,2024

Helpful and responsive office staff. The electrical engineers were highly professional, diligent and conscientious, whilst working under difficult circumstances.

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customer Mrs Adeline Steele
Nov 05,2024

Everyone was very pleasant left my house in good order and finished on time thank you

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michelle cadden
Nov 05,2024

Warmworks were very helpful and informative and staff very nice.

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MR G MCHUGH
Nov 05,2024

The process to install gas central heating took about 6 months from start to finish with the main hold up being getting a gas line into the property from Scottish Gas Networks. The actual work of installing a central heating system was completed within one day by a very competent contractor. Warmworks were very supportive throughout the whole proces.

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Jim Williams
Nov 05,2024

Sadly too many mistakes! Wrong size of radiators ordered, badly fitted boiler, pipe leak under floor boards, dreadful communication with companies involved. We are pleased with the finished end results, and grateful that we have a warmer home.

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Johnston
Nov 04,2024

No problems at all.Very efficient and left everything as before, clean and tidy,and were very helpful and trustworthy .Would recommend this firm to anyone x

0800 011 6189 [email protected]

1 Carmichael Place, EH6 5PH, Edinburgh, GB

http://www.warmworks.co.uk

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