RETHINKING WINE DRINKING When in Rome is here to make drinking wine as much fun as it is in Italy. We bring you high quality craft wines at great value, whilst all the time minimising our impact on the environment.
My first time trying wine in alternative packaging. The can merlot was particularly awesome. Thanks.
Great product and price. Excellent service & delivery
The wine is excellent, as always, but dispatch took several days (before tracking assigned) longer than usual
I think that I have tried most of the When in Rome box-wines and have LOVED them all! Great for entertaining!
Everything went well. Some of the cardboard packaging arrived slightly damaged, but the 'bags' appear OK.
Excellent service. When my chosen wine was out of stock I was contacted by a real person and given the opportunity to choose replacement which was delivered a few days later.
I’ve been buying wine from When in Rome for quite a few months now. It’s high quality, good value wine and it’s good to know I’m also doing a little bit to reduce carbon emissions.
Amazing customer service and customer is truly treated with care and respect. Go above and beyond to look after your needs
Lovely wine! Easy to order and delivered within a day or so. Happy days indeed
Good wine at reasonable price, good delivery and great offer at time of buying
Excellent service. Easy to navigate site and bought an offer of buy 2 boxes and get a 3rd free- amazing!!! Very quick delivery . Only wish the box was a centimetre shorter so I didn’t have to move my fridge shelf!! Apart from that highly recommended!
Flat recycled bottle design absolutely amazing, great tasting wine too. Arrived a day late but would buy again for sure!
Great wine, nicely presented
Great accompanyment with cheeses.
As always, more delicious wine from When in Rome. But be warned those boxes don’t last long once opened, mine seem to have a habit of evaporating rather quickly. Highly recommended wine from this purpose driven little gem of a company.
Ordered late - 2 days after the Christmas cutoff but Christmas Eve 4 boxes of Philip Schofield arrived before lunch 😄 Well done!
Great communication and prompt delivery
Superb service with questions answered immediately. Products delivered promptly in a well packaged box. Looking forward to emptying the contents!
My parcel wasn't delivered despite DPD Couriers emailing me with delivery dates/times for each of 5 consecutive days. DPD then delivered my parcel to a pick-up point miles away from my home (they told me I arranged this when I did not) and I am no longer able to drive.I queried this matter with When in Rome and DPD, no assistance offered and DPD were very rude. Attempted to contact When in Rome again and received an 'out of office' reply. I intend to lodge a customer complaint with When in Rome and I won't purchase from them again. UPDATE: When in Rome have taken immediate corrective action and issued a refund and an apology. This is good customer service and therefore I have amended my rating to 4 stars.
N Kay
Apr 11,2022Lovely wine in a box which lasts for 6 weeks - what's not to love! Swift delivery and a good price.