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Reviews 490
Virginia Warlow
Jul 23,2022Prices were fair and availability of the items I wanted (colour 35mm film) clinched it for me. Items were very promptly despatched having been packaged well and delivered by DPD. Will use again.
David riley
Jul 18,2022Great service, good price and nice product.
Matthew Neal
Jul 09,2022Prompt efficient service, great job, thank you.
Magomed Magomedov
Jul 05,2022I bought Nikkor Z 50mm f1.2 s. The lens was faulty (loud motor noise when I used manual focus and focus breathing). I return this lens after 1 month, the lens was in immaculate condition no any signs of using, absolutely like new. I was told to wait what Nikon will say. Almost 3 weeks passed and I'm still waiting. I bought this lens for commercial and already lost 2 weddings. Do not recommend to buy anything from Wilkinson cameras. Updates. I was told that my lens fixed and I'll get it in next few weeks. So I don't want refurbished lens, I payed for new lens and it was manufacturing failure. If I used this lens 3,4,5 or 6 months or this faulty was because of me no problem, but I kept this lens at home and used it twice (just took 3 or 4 photos ), I repeat this lens doesn't have any signs of using. If I wanted refurbished lens I could buy it but I payed over £2000 for new lens. So I want new lens which I payed (non refurbished). I hope Wilkinson cameras think about their costumers and make right decision. Update I bought this lens 06.05.2022 and received this lens 10.05.2022 at 14:15 pm. I contacted with you about issues with this lens 15.06.2022(after 1 month and 5 days) and returned it to the store 16.06.2022. I'm sure this lens had this issues when you sold it to me the reason why I didn't find it earlier because I didn't check the manual focus. You already know that it was manufacturing failure. I'm not asking you to refund my money, I just want the new lens. I don't want to use the refurbished lens for £2200. Update Yes, I bought the new lens 50 mm f1.8 , because you sold me the failure lens for £2200 and I need this focal lens for my job. And I asked you to swap this refurbished lens to 24-70 f2.8 because these two lens have the same price. It's not a problem if you don't want to swap it, just give me the new lens. As I said earlier this lens had these issues ( loud motor noise and focus breathing) since I received it. The reason why I didn't find these issues earlier because I used this lens twice (for a few shots in autofocus mode) and these issues appear after using manual focus. I hope this situation helps people to understand how is your service works. If you want to buy anything from Wilkinson cameras be ready to get it faulty (like my experience lens for £2200). As for me it was last purchase in your shop and I will never buy anything from you and never recommend your shop!
lovefor music
Jul 01,2022I gotten 1 new lens and 1 used lens from Wilkinson Cameras about 6 weeks ago. Seeing as I bought them to use alongside my newly purchased first ever camera, I have no knowledge on what to look out for. After using the used lens for about 4 weeks, I then started using the new lens and was then slowly starting to realise that the focus ring of the used lens sounds scratchy. Not audibly loud, just when put close to one's ear. As it's past 14 days returns period, Wilkinson offered only solutions that would cost me monies to look at it, etc with any postage for item to be sent, returned, etc to be paid by myself. I was under the impression that buying a used lens at a higher price than what the other owners are selling, is worth it for me. Reason: seeing that on their used products' pages on their website, that there's 6 months' warranty or so for peace of mind. They have offered me to some refund via an e-voucher for another item, once they have received that item back in their returns department. Once I receive that e-voucher, I've decided that it'll be my last ever purchase from them via this e-voucher. Effecting all my other future purchases from other retailers or other owners letting their go their items, within the UK. The latter, which I've not considered ever, but am scouting around actively, due to the above experiences. I wrote them on me being unhappy about the above experiences few days ago and as expected, no one actually wrote an acknowledgement email back to me or anything. I figured that this will be the case, as I wrote them a thank you email with my first ever purchase off their online store, and though not important to me, I though they'd be happy to receive kind words. But nothing, I hear nothing from no one. This is petty and not important, but just thought I put this out there as reflection of their customer service in general.
Sandra Jones
Jun 20,2022I purchased a Nikon D750 camera body from Wilkinson camera shop. My questions via email was replied to with in a day and efficiently. Camera came securely padded and packed.
Eric Roy
Jun 01,2022I’ve used Wilkinson Cameras previously and found them to supply only quality used items. Needed an ftz adaptor for my Nikon Z7 and had seen this on their website at a good price, with free delivery. Haven’t been disappointed.
John
Jun 01,2022Ordered a Manfrotto Advanced Holster L III on Monday 30/5/22, Delivered on the 1/6/22 Best price I found. Excellent company will buy from them again.
Linda Brown
May 24,2022The. Customer service is not that good when asking for something experience today she said it’s over there which all so happened to a man asking for something
SG
May 10,2022Very quick and quality service. The lens was in immaculate condition, even for category B. Good value for money. I will definitely buy again.
SimonM
May 03,2022I had a specific camera in mind to replace my previous one which failed recently. Wilkinson Cameras offered fast delivery options and were able to get the new one to me after I was let down by a couple of big-name electronics/online stores, so I was able to get a replacement just in time before needing a functional camera again.
AW
Apr 27,2022Very happy with my purchase of a used lens. All went smoothly, great customer service and lens as described. Thanks everyone :)
Terry Hurt
Apr 24,2022Very fast delivery, excellent price, good communication. It's all you need really.
A satisfied customer
Apr 23,2022I purchased a used digital camera online, the purchase was very straightforward, I received an email confirming my order almost straight away. Within an hour my delivery date was confirmed for the next day. I was given a delivery time next morning before the camera was delivered very well packed. The camera was in excellent condition exactly as described with some extras. After a thorough try out everything worked perfectly. I would happily use Wilkinson Cameras again and recommend them to other people as well. Thank you for your excellent service.
MICHAEL WEBSTER
Apr 15,2022I came with an enquiry about having a lens repaired. We had a useful conversation which helped me to decide a few days later to buy a new lens. The store in Kendal helped me to buy on line. my only disappointment was my preferred new lens was no longer available.
Eilir Hughes
Apr 04,2022Efficient and prompt service and all questions answered
John Middleton
Apr 01,2022The placing of the order was ok, the updates I got were ok but the condition of the parcel when I got it was terrible. It was delivered by Parcel Force, one corner of the box was damaged and bust. It looks like it took a fall on the way, not great for a £2300 lens! Luckily the lens was fine. The box could have done with ‘fragile’ on the box. It may have been treated a bit better.
Chris
Apr 01,2022Great service. Next day delivery as promised and good communications.
customer
Mar 25,2022Purchase arrived quickly and was all as expected. Great communication and updates. Would highly recommend.
helen leah
Jul 28,2022Five stars is not enough for the two helpful guys at the Burnley store. I went in to get my Nikon camera repaired and the kind and very knowledgeable staff fixed the problem without a cost! I m extremely greatful for their help and friendly customer service I received. Definitely a store I recommend to others because they really are the camera experts. Thanks so much for making my day such a good one😊