I was driving at 70 mph, northbound on the A1, about 40 miles south of grantham, in the middle lane last Monday at 7:15 p.m. with traffic in all three lanes. One of the fuel doctor van drivers started to tailgate me, flashed me and then overtook me, nearly scraping my car, cutting me up and sped off at a speed that I would estimate at 80 to 90 mph. This driver should not be driving at all never mind driving a commercial vehicle. Absolute disgrace. Avoid these cowboys.
I would like to say thank you once again to the wonderful Natalia, who picked me up at my home and we drove together to my car which was at a Sainsbury's petrol station. She was so lovely, kind, caring and professional and I was most impressed. She got things done very efficiently, syphoned the fuel out with the pump, filled up my car with a can so that I could get it back to the pump, and filled it up again. I cannot praise this service highly enough, it was a stressful situation but having Natalia come to the rescue made it so much better.
Absolutely fantastic service, the mechanic was so informative & positive and saved my day & my car engine after putting the wrong fuel in & driving the car. Can’t fault the mechanic Sam, great customer service, great company .....
Not cheap, but brilliant service, I put petrol in my diesel car, so ended up stranded. super polite and friendly guy who pumped out the wrong fuel and put some diesel in to get me going.
This company is a rip-off. The price they charge is quite alarming. They take advantage of your situation to hammer you with a hefty bill which they also made impossible to cancel. £80 cancellation Pls Use AA it's cheaper and they provide you some litres of fuel to get you going. And you can cancel at no cost.
Excellent work done . Thanks for coming out to solve my silly mistake . 👍
They came very quick and really professional I was up and running with 30 mins. very happy customer
I did the stupid thing by putting petrol in my diesel tank I called wrong fuel Doctor they arrived on time and saved me from what would have been a disastrous day . Highly recommend
Superb service . We recommend and use your company again if need be .
I called this company out to rescue my vehicle after I used the wrong fuel . The were out to me within 30 mins and receive a fantastic service from Robert .
An excellent job was done by one of your guys. thank you
If you dare to use this company make sure they know what to do with your make of Car! My car was only 1/2 drained so left ongoing expensive problems. Wrong fuel refused to accept any responsibility for it and were rude and uncooperative through most of the conversations had with their operations manager. Buyer beware!
Unacceptable behaviour from one of your engineers today, took him 4 hours to get to me after you said 45 minutes and he ended up leaving a huge scratch down my car and then tried to say it was already there yet your machine had my black paint over it! When i called you you said your not prepared to investigate the matter and then slammed the phone down.
I called this company out to my vehicle last week to drain the wrong fuel from my car, however they did not drain all of the wrong fuel from my car and have damaged my fuel pump and injectors. When i called them up to complain they denied all knowledge of it. My garage have given me a quote of £2500 to correct the damage that they have caused. Do not use them unless you want then to damage your vehicle.
Worst experience of my life. Set my car on fire on Bromley High Street, when i called them they denied all responsibility and even said i was not one of their customers. Do not use these incompetent people.
Fantastic and fast service. Came within 40 minutes! Thank you very much!
I just want to say a big thank you to Wrong fuel doctor for coming out to my rescue. Your engineer did an excellent job. I will give your contact to my boss to use your company next time we are in such an embarrassing situation. A Grant
A company you can rely upon Really professional guys that are able to do a good job!
Thanks to wrong fuel doctor I have managed to pick up my kids from the airport due to having put petrol into my diesel car . They came to my rescue promptly within 40 minutes and managed to drain all the fuel out from it . And restarted the engine without no problems . Defenility recommend them .
John Seaman
Apr 08,2019The dude that came out to help me from this company was awesome and well experienced. 👍