Lucas From Wrong Fuel Doctor Came Within The Alloted Time, Was Friendly And Talk Us Through The Whole Prosess And Answered Any Questions We Had. Great Asset To Fuel Doctor With Brilliant Customer Service
Thank you very much absolutely gutted when realised I’d put petrol in my Diesel car. Quick google search came up with “Wrong Fuel Doctor”and my phone call answered within seconds. As promised Mario arrived within the hour and completely put my mind at rest he explained everything in a very calm and professional manner and did an excellent job getting me back on the road again in no time. He came across as very helpful and knowledgable. Thank you Mario and Thank you Wrong fuel Doctor no offence but hope that’s the first and last time 👍👍
Excellent service from the time I made the initial call until the knowledgeable and friendly engineer (Lucas) sorted out my refuelling mistake. I wholeheartedly recommend this company.
Quick to respond, very personable, explained everything and of course, sorted the car out. Excellent service.
My husband is going through salot at the moment and he was distracted in his thoughts and added the wrong fuel. You came out and drained the car fuel but you talked to my husband as you did it. You were fantastic. Thank you so much Nathalia. You are really brilliant. He felt so silly but you put him at ease. Thank you.
After putting petrol in a diesel tank, we called Wrong Fuel Doctor who sent us Mario. He was charming, friendly and professional and explained the process and is now our new guardian angel - who we hope to never need again! Would highly recommend company, or better, suggest you don’t put the wrong fuel into your car!!
I put petrol instead of diesel in my Touareg..
Lucas came and saved the day! Thanks boys
Everything was done to a very high level of professionalism. Attlia knew exactly what had to be done, he reassured us as he worked. Thanks very grateful
Nathalia was courteous and competent. The car fuel was removed efficiently and she explained the full process in details. Thanks for your help
All very good. Nathalia was really efficient, quick and friendly. She explained the process to me and I was confident she would do a good job. I'll definitely recommend the company to others.
Atilla was really friendly, helpful and efficient and sorted the problem quickly and calmly. Communication with the office was also exceptional. Well done and thank you Atilla
Filled my truck with petrol rather than diesel. I called wrong fuel doctor and was helped by a worker called Lukas. He was so helpful and completely put my mind at ease. Got the issue sorted and gave solid advice on what to do next to make sure no further damage is done. Thanks so much for a great service!
Nathalia great service. Sorted out my issue. Highly recommend.
Such an embarrassing mistake - I was very upset. Attila was incredibly friendly and kind and did his best to make me feel better. He also jump started my car as the battery drained whilst I was waiting. He did all this quickly and with a smile. I had to wait over an hour and it was expensive, but literally half the wait time and money quoted from RAC.
So annoyed that I made the mistake of putting the wrong fuel in my car. Never done this before. Petrol attendant called these guys and although it was ridiculously expensive, Attila arrived within half an hour and was very professional and helpful. He drained the tank, checked the car and refuelled for me; making sure I could then drive away safely.
After being stupid enough in putting petrol in my diesel I called Wrong Fuel Doctor who told me they would be with me within the hour. After well over an hour I called again and basically they kept stringing me a long telling me an engineer was 20 mins away, then another call telling me he was 25 mins away. the engineer eventually arrived 2.5 hours late. This made what was a miserable experience and an expensive one even worse. I would never recommend this company.
Made a stupid mistake this morning. Thankfully attila was able to come very quickly and sorted my car for me. Highly recomend for anyone foolish enough to do the same as i did
One of our vans was filled up with adblue in the fuel tank Mario was there so quick and it was a tricky job but Mario persevered with it I would recommend him and the company to anyone 5 star
Archbald Musindo
Apr 08,2022Excellent and professional service by Lucas. Very helpful