Handmade wooden beds and natural mattresses from Warren Evans, London. High quality wooden beds and orthopaedic mattresses delivered in days.
Good customer service in store (Enfield - Molly), great service in delivery, putting up bed, and removal of old bed. Definitely recommend.
Sales people were very friendly and attentive. The order came at the exact promised date. The installers were very competent and fast.
Fantastic quality products and great customer service. Would recommend any time!
Great company to deal with. I found the staff in the Brighton very helpful and friendly. I was given really good advice. Josh, the salesperson with whom I dealt was incredibly patient with all my questions and in understanding my needs. The bed and mattress which I bought turned out to be unsuitable when I slept on it and the manager, Rosie, agreed to swap it for another, more suitable bed. The whole exchange was hassle free. Would not hesitate to shop there again.
Excellent service from start to finish and bed exactly as looks on website, very good quality. Will be recommending to friends and family. Will be ordering again in the future.
I would recommend Warren Evans to anyone looking for a mattress. The products are of very good quality for a reasonable price and the service is basically unmatched in my opinion.
Excellent as always
A stylish and comfortable bed, at a great price, and excellent communication throughout. I was kept informed the whole time from the order being placed, the drivers phoned me on the day to let me know when they would be arriving and assembled the bed so swiftly I didn't even have time to boil the kettle! Many thanks.
Superb service. From placing order to delivery within 5 days. Drivers advised when en route and estimated time of arrival. When they arrived were courteous and respectful and assembled beautiful bed frame which looked just like the pictures, within 5 minutes. Took packaging rubbish away with them. For sure will buy beds from this company. I thought good value for money particularly as bought in the sale.
I would recommend this company for great customer services and delivery service the van drivers are very helpful and friendly
Website was easy to manoeuvre, delivery well organised and very pleased with the bed we purchased. Will definitely return to them again.
This company deserves a gold award for customer service. Firstly I was quoted a price for a bed frame and mattress, and the sale price was honoured for 30 days even though the sale had ended when I made the choice. When the bed was delivered I realised the mattress had no handles and I had great difficulty lifting it from the bed frame to put on the sheets - I hadn't noticed in the showroom that this mattress came without handles. Warren Evans put in a special order and in a few weeks the mattress was exchanged for one exactly the same but with handles. There was no charge, even though the original mattress had been used, as I had guests and there was no alternative but to use it. This was the best service one could have hoped for and everyone I spoke to at the Brighton shop was helpful and friendly. Thanks very much, Marion/Brighton
Good honest advice and very reliable service. Used them for personal use and for my lettings.
This is the first time we had used Warren Evans and are more than impressed. We chose the Melbourne from the website and are so happy with it. We had to change the delivery date and the customer service on the phone was great. We were kept informed on the delivery time. When the bed arrived the two guys were wonderful; really polite and helpful. They put together the bed (up three flights of stairs) and took the time to explain how it was put together and made sure we were happy with it before they left. The bed is so stylish and really well made. I would 100% use them again - fab service, thank you!
An excellent service from start to finish. Very knowledgeable staff. The beds are really comfortable at a great price, would always recommend them. Its easy as they put the bed up for you and ours was up 6 flights of stairs to an attic room and nothing phased them. This is the second bed we have bought from them (in different rooms we didn't replace one!) Just sad they aren't nationwide so my parents and others can use them!
Ordered over the phone, given excellent advise. Delivered on time very good service.
I bought a single Angelic sprung mattress. Communication with Warren Evans was excellent and I was informed of the delivery time with a phone call an hour before the delivery.This was very helpful. The mattress was divine from the first night and my sleep improved significantly. Unfortunately, I did not know that this was the heaviest mattress sold by warren Evans ( 37kg for a single) as this information was not on the website. This mattress requires regular turning. I was unable to lift and manoeuvre the mattress and so had to return it. I was very disappointed to have to do so as it was a supremely comfortable and high quality mattress. So I would advise any customer to make sure they know the full weight of the sprung mattresses as they can be very heavy ! Also, I would urge Warren Evans to include the weight of each mattress on the website.
Highly recommend - easy to order great delivery service very friendly and professional - and the product is of high quality - we ordered another one 6 month apart as we were so pleased
Purchased a new mattress, storage unit, under bed drawer and drawer runners for existing drawer. After much debating delivery dates and times, fitters arrived. Paid for installation of new drawer to avoid affecting warranty. New drawer fitted. But would not agree to fix runners to existing drawer. Had to fix existing drawer myself only to discover that the rail under the bed fitted by Warren Evans was out of alignment and had to be moved. Total incompetence by Warren Evans particularly given all the fuss made about warranty requirements. Disappointing service and attention to detail. Unlikely to use them again.
Amanda Penaranda
Oct 23,2017Delivered on time, by efficient and polite men. Bed constructed quickly and packaging removed.