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Reviews 156
Anonymous
Sep 08,2020Do not book with this company they are robbers
GEORGIA
May 12,2020Thank you roger for making me get tickets at reasonable prices .....really looking forward to my trip...thanks roger
Shaybul Miah
Apr 30,2020It was easy to book. No glitch. Very competitive price. Recommend.
Stacey
Mar 18,2020My mum was stranded at JFK so I called Roger who got her a returned flight at a tight turn around. I am very grateful to him and his company for that. His mannerism was very polite and he was extremely helpful.
Christopher Glover
Mar 18,2020At first I was a bit skeptical as to why Aerial routes were able to give us a price for the four of us to the US $600 cheaper than most other websites. This also included a baggage allowance which everybody else wasn't including. However, my skepticism was unfounded. We got an amazing deal with a great airline 'American Airlines' and Roger was really helpful and patient with all our questions from beginning to end. Will definitely be going to them in the future.
Nick
Mar 17,2020What a great pleasure to deal with a very professional lady done her upmost to help me meet my requirements I’ll definitely be dealing with her again she’s an absolute credit to the company she works for
Jostine Loubser
Mar 15,2020Thanks to Mandy I have been able to get the flights organised. I spoke, however, to an unpleasant male manager once - thus only 4 stars.
kavita brahmbhatt
Mar 10,2020Good staff (mandy ) very helpful
Michael Guilliotti
Mar 09,2020It is always so easy to develop alternatives and establish the cheapest and best means of travel through Aerialroutes. Thank you Ashley for your excellent service.
BP
Mar 08,2020A BIG thank you to Roger for helping me organise my flights to USA, very efficient and reassuring. No doubt I will be contacting him again for my future travels.
Stuart Lambert
Mar 07,2020Such helpful service and the cheapest ticket across all the websites I searched. I will definitely recommend Mandy to all my friends who want to travel.
Beverley
Mar 06,2020I spoke with a lovely gentleman called Roger. He was very courteous, kind and professional in his approach and dealing with my enquiry. He took his time to explain very carefully so that I fully understood the details. As far as I am concerned he had my best interest at heart. I rang and spoke with Roger on a number of occasions and every time I spoke with him he conducted himself professionally and spoke to me with the upmost respect.
Monica
Mar 04,2020At first I was afraid to buy the ticket at this company, but Mandy was firm, very patient. Excellent professional. Always available for any questions. Thank you
Simone
Mar 01,2020I was truly impressed with Mandy!. I shopped around for flights from a few companies and got in touch with Aerial routes and found reasonably cheap flights for all my required travel. Mandy is a star!!! She was so helpful, very lovely, good people's skills and very efficient. Aerial routes is the company to go to for tickets. Trust me Simone
Anette Tiwaa
Feb 28,2020This is my second time booking airline ticket with this company. Roger was wonderful and gave me good customer experience.
Theo Scorer
Feb 22,2020Very helpful and informative. I will definitely use them again in the future
Alethea
Feb 22,2020Mandy was very fast and polite with her responses to my enquiry and got me a very competitive price. I am very pleased and would come back to Aerialroutes again because of my experience.
lee austin
Feb 20,2020Many was Simply amazing.
Barrie Lewis
Feb 16,2020Thank you Aerialroutes in particular Alic for the efficiency you showed in arranging our flight to Vancouver. Everything was done quickly and at a very reasonable price. Well done we will be using you again for sure.
Claire Van Rie
Sep 08,2020This company have been excellent throughout our refund process. They have kept in touch both via the telephone and email. Sachin has been very patient and helped us the whole way. He never once promised anything that they couldn't deliver on. He always said it could take up to 9 weeks to get our money back and fortunately it was much quicker than that, but he always said that he didn't want to promise something that he couldn't deliver on. For one of the previous reviewers to say that they are robbers, is completely unfair, and they are probably just not giving these poor people the time that they need, to get the money back from the airline. People, please remember, so many people are claiming refunds from airlines because of this pandemic and the travel agents are literally stuck in the middle. They cannot release your money, until they have received it from the airline themselves. Give them time and be patient, and most of all be polite, they are doing their best.