Overpriced poor quality items and poor customer service.
This is a fab case in combination with the under seat bag. Perfect size for Ryanair bag sizer. I tried it but paid extra for 10k hold luggage. It’s frustrating when you see how large some fellow passengers on board cases are but if you’re the least bit worried about extra charges choose this one. It’s large enough for a week’s clothing if you’re prepared to wash out your smalls and be ruthless about extras. I managed to get in all my over 100ml toiletries (I take a lot) a large hairdryer and enough clothing for 7 days. Pack your heavy items, shoes, handbag, book and miscellaneous items in the hold-all. I managed to take a drink (free water for my own bottle) and salad and fruit for the flight too. Admittedly, the case took some pounding with the large cases. It may be a bit scuffed but was robust and is now my go to for a week or less. The two bags are a perfect combination
The ordering process was simple, the bag arrived on time and is of good quality for the price we paid for it. “Does what it says on the tin”
Delivery was quick and well packaged. Bag is great and fits loads in. Came in time for my holiday and easily filled under the seat on the plane
Very good service & product.
Cabin luggage material shredding. 4 years old case but replaced immediately no quibble under 10 year warranty. Great customer experience and handled politely and promptly, thank you
Love it BUT 1st trip the handle snapped off on one of the underseat bags. On the other bag that attaches to the top of the case the elastic strap snapped had to use shoulder strap, thank goodness I had packed them. Hopefully customer service will be good I have to provide purchase & photos which is understandable…watch this space lol I think the back of the under-seat bags for the top of the cases needs to be thicker and stronger
Great product lots of space and compartments to put items
Fits the bill-well made- quick delivery
Arrived so quick, has a warranty which is crazy and extremely good quality. Not too expensive either thank you
Your product is very good. However it did not arrive on time which was very disappointing as it was to be used for a Ryan Air flight. Alternatively arrangements had to be made. I contacted your delivery company but they were not a great help.. My daughter informed they arrived the next which was too late as we were on holiday.
Really quick delivery. The underneath seat bag is perfect for overnight and all the bits you need on the plane. Very strong.
Bought this for a short holiday as didn't fancy paying £100 to put a small suitcase in the airplane locker (one which used to be allowed on Easyjet planes before they started getting funny about the size of carry on bag you could take on the plane with you). Haven't used it yet but it seems to be of decent quality.
Sent wrong colour to the actual order. Didn’t have enough time to reorder as travelling. Do not respond to emails or phone calls. Only option is to return n they refund and then reorder which I don’t have the time for as going away( as written on website). I’m a guy how can I carry a shocking pink backpack when I ordered grey.
Speedy delivery. Lightweight. Maximum space for cabin storage. No problems at airport. Easy to move around with handle. Would buy more!
My order 128995 arrived with one case dented and cracked, I notified the Evri driver who took a photo, when I opened the item and found it damaged I took a photo and immediately tried to call the customer services number to date I've tried 29 times over two days but keeps going to a recorded message and cuts off!!! I have sent three emails and two only contact requests but still no one has bothered to respond. Great initial service but if anything is wrong don't even bother as they are not interested in customer service and why should they as they already have your money.
Great travel suitcase perfect for weekends away and European short breaks
All the previous reviews must be fake as this company is a scam. I have paid for my order almost two months ago and haven’t received anything. They don’t respond to emails or answer the phone.
Fantastic price fantastic cabin under seat bags
Alan
Jul 17,2024An excellent purchase for a short trip (4 days). It was unbelievable what this small case could hold. Fitted perfectly under Easyjet seat. No challenge when boarding.