Promised next day delivery if I paid and ordered by a certain cutoff time. Did that by 2 hours to spare but thought I would check. Glad I did as we wouldn’t have received it in time. They said 3 days!
Great service and very quick delivery. Even dealt with a little mix up very efficiently and professionally. Will definately buy from here again.
Looks like the right size for the Ryanair usurer airline (hopefully they won’t be able to sting me like last time I travelled with them) Nicely made bag, happy with the quality and price. Worth getting…
Order recieved quickly after easy ordering oline. I was kept informed of progress , status of the order and delivery. The parcel when recieved was well packaged and intact. The 2 cases recieved, plenty of storage with straps, lovely colour and well built. Large 29" suitcase case has barrel lock included inside but not intergrated as per the cabin case which is stated in the discription. The cabin case ideal for TUI as a lot where too large. Cannot comment on how robust they will be as not used as yet. Well done.
Great item, very useful
The bag is a good design, meets my needs and exactly as expected.
I still haven’t received my parcel I need for today
Quick easy purchase but despite having had to correct my address which I had written correctly on the order form, but Aerolite had written incorrectly on the waybill, the Courier then failed to deliver. Every day I had a message from Yodel 'we missed you' when I was in fact at the address (a business Address) apart from one day (a saturday) The site security had seen one possible delivery vehicle on one day, buit the driver refused to sign in and drove off. I was given a refund quickly enough, but not impressed with the service
Agree with other reviews. The phoneline goes straight to voicemail and then cuts off. I have bought several of the cases and I like them because they’re light and wheel well BUT they offer a 5 year warranty and the cases do fail. I sent an email They replied to my email in a timely manner asking for photos and then sent me a new suitcase. 👍
Yet another failed delivery by Yodel. Waited a week then tracking showed that the shipment was lost. Same experience as other reviewers with telephone support - there is none. Message says nobody available to take a call then cuts off before you can leave a message.
Item arrived on time today but was faulty. Item required for trip tomorrow . All of the contact numbers provided said they were closed despite being within their stated business hours - it was 2pm. Poor customer service
Quick delivery and good communication
I ordered three items in error instead of two. An email got a very quick response and prderwas cancelled and refunded. Then as advised order two which arrived quickly and were exactly what the Doctor ordered. Andy
The parcel arrived at the time stated and the bag exceeded my expectations. It will be ideal for my adventure holiday in the summer. I can't wait to use it. A great buy
Glad we purchased two of these really pleased exactly what the image was plus delivery was on time and well packaged 👍
Came sooner than expected. Very good quality. Bought for my brother but was tempted to keep it. Only unsure of long term performance but so far so good. I like!
Good quality, quick delivery
I bought this flight bag for an upcoming trip to Belfast. Although I haven't tried it out yet I can tell that it is going to be brilliant. It is spacious inside with more than enough room for a couple of days clothes and has one pocket on the outside, where you can put your documents and phone. The material used to make the flight bag seems very strong and looks to be well stitched. You can carry the bag two ways, by grab handles situated on the top of the bag or over your shoulder with the adjustable shoulder straps. This flight bag also comes with a tiny lock and keys so you can secure your luggage. I managed to get this bag in the January sale and it was only a tenner so it is exceptional value. Another great bonus is that the delivery was free and it arrived very quick. All in all a positive shopping experience with Aerolite. highly recommend.
Good price excellent customer service and free delivery and on time
customer
Feb 02,2025Perfect. Looks sturdy and just what I was looking for in under seat luggage. *****