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We give you tailored support throughout you're whole journey with us, alongwith pre-sales and after-sales support.
Reviews 462
Marie Forward
Dec 14,2024Awesome service and always get what I need
Amelia
Dec 13,2024I ordered one Juki machine for my mum's birthday. When it arrived, the machine was installed with a different motor from what was shown on the website. Indeed, we ordered a slightly more expensive model to avoid having exactly that motor. When I called, the customer service person was nice but wanted me to take the machine back for an exchange and said AE has the right to choose whatever motor for the machine and that motor is newer and better than the one we prefer. I have no doubt about the quality of the motor but my mum prefers to have the traditional motor she's accustomed to using. After discussion, they agreed to deliver another machine with our preferred motor for an exchange at their own cost. During the next delivery, their staff, John, came in person to ensure everything went alright. All in all, it was an unfortunate incident at first but AE solved it well at last.
Ms D s
Dec 13,2024Such helpful people
Peter Wilks
Dec 13,2024Excellent service.
vance
Dec 11,2024Good communication updates from the moment of purchase to delivery
Mrs sandra haggerty
Dec 08,2024Excellent choice of threads and good descriptions of their uses. Good prices. I was kept informed with email updates and delivery was speedy. A very good shopping experience and I will be purchasing from them in the future.
Lorraine Thurman
Dec 07,2024Good communication, easy delivery lots, of choice
alexander currie
Dec 06,2024Easy to find what I needed Delivered in 2 days
Jami Q's Ltd
Dec 02,2024Great company to deal with, easy to get through to, staff are lovely, and quick response to queries and call outs.
Steven
Nov 30,2024Excellent service. Great delivery time and well packaged. Great product.
Jamie
Nov 28,2024Fast delivery, no fuss. Highly recommend.
Chris
Nov 24,2024Efficient handling of our order with next day delivery.
Nazeem Ulyjan
Nov 24,2024Good product with a good delivery service
DL
Nov 20,2024A very quick delivery of a sewing machine magnetic LED light. Fantastic product and good price.
Yilmaz Turali
Nov 17,2024Nice and on time delivery
JOHN WILSON
Nov 08,2024Very helpful, the service was excellent.
Alfie Beard
Nov 07,2024the foam saw arrived extremely quickly and is of a very good quality
Stewart Kemp
Nov 03,2024Delivered on the day finally Well packaged Lovely piece of kit Thank you
Colin Pugh
Nov 02,2024Quick response and delivery.
Unit 1-3, Vauxhall Court, Vauxhall Industrial Estate, LL14 6HA, Wrexham, GB
https://www.ae-sewingmachines.co.uk
Customer Toni
Dec 16,2024The battery driven scissors are amazing and easy to use. It would have been good to have the instructions but it was easy to google them. The delivery was extremely fast and efficient