We give you tailored support throughout you're whole journey with us, alongwith pre-sales and after-sales support.
Actually the internet stock wasn't up to date. Therefore when I placed my order for a Seiko part I could do so, but in reality the item was out of stock. So guys had to order straight from Japan. Rhys did everything to get the part asap.
I booked Advance Enterprises to service our college sewing machines. I have found them very helpful and reliable.
We are very pleased with the service and machine provided by Advance Enterprises. This is our first commercial machine and it seemed to be a minefield at times - even after delivery. However we have been guided through the process. The machine has been working hard since its arrival a number of days ago and is far superior to the machines previously used. We will be needing another very soon and we are confident that Advance Enterprises were the right choice to grow our business.
The overlocker is wonderful to use; it's smooth, fast and easy to control. How did I think that I could manage without it? It's a case of - you don't know until you try it!
Highly reliable. Good team to work with
It is a pleasure dealing with Advance. Nothing ever seems to be a problem. Great after sales service every time,
Having purchased a machine from Advance I found John and all the staff very conscientious and helpful,And they are always at the end of the phone for questions etc. I have received a quality product at a very competitive price and I am very pleased with my shopping experienc. Thank you ,Advance Enterprises.
We purchased a new sewing machine, which initially was not living up to our expectations. We use the machine for sewing the hems on vertical blinds, we only use the monifill thread which is a pain as any body into sewing will know. However Advance Enterprises did not shy away and after trying various options on the machine it is now running like a dream! They visited us 3 or 4 times, each time there was no charge at all, this particularly impressed us as they had to fit some pretty expensive components to get the dreaded monofill thread to run smoothly, I dont know of many companies who would go that far to ensure satisfaction without any charges for the upgraded components that they fitted. We are more that impressed with the machine, the cost of the machine has been recovered in the increased production and less man hours needed in just over 6 months.
I have purchased a number of items over the last few years. The quality and service are excellent and would happily recommend Advanced enterprises
Contacted Advance as a complete novice looking for an industrial sewing machine to start a new venture. Received excellent advice on products and was guided to a purchase that I couldn't be happier with. The team have answered my every question along the way - even the daft ones, and several months later are still more than happy to assist with any queries I have. I cannot recommend Advance highly enough for their quality products, highly competitive prices and fantastic customer services.
Great company, service is brilliant and the people are very helpful. No reservations at all!!
I have known Advance Enterprises for many years and found them to be very helpful and willing to help solve & develop your products for the best results possible Nothing seems to big or small a problem for them
A lovely family business, always reliable and delivers an excellent service every time :)
No problems whatsoever, Easy to contact.
This is a great company to do business with. Prompt and efficient at all times.
Advance are a top notch team of sewing machine & automation engineers with many years of experience in all aspects of the sewing / cutting room trade we have used their services for many years & can honestly say we could not do better They stock most sewing / cutting machine parts & have in house facility to fast track machine repairs...along with "on site" Engineer visits for repairs & servicing.....also they are distributors for many brands of new machinery with the most competitive prices we can find...keep it up guys
the item i ordered had to be sent back because the lamp was broken. got on to the service department they was very helpful and sent another one within a few days, I will use the company again.
Bought a new industrial twin needle machine from them and so pleased with the customer service and product went back for another purchase. They are very good people to deal with. I would always call them first regarding any sewing / upholstery / trimming machine for my business.
Great advice and product delivered quickly
Joanna Banks
Nov 30,2013I have bought several machines from this company and had my machines serviced. The service is prompt and efficient and I have recommended them to several friends who have been thrilled with the service.