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Reviews 232
Donald Ho
Jul 11,2020I'm happy with my inverter charger 6000w, easy install, charge fast on the battery.
David Nelson
Jul 10,2020Fast processing and shipping. A great product went to work right out of the box.
Stephen
Jun 21,2020After following up with tech support today, Andrew helped me trouble shoot and provided me with the correct switch settings. 👍 I am bumping 2 stars to 4 stars. I called and left a voicemail with my contact info and sent the email below With contact info over 2 weeks ago With no response. Dear Tech Support, I purchased your AIMS PICOGLF20W12V120VR 2000 Watt and 6000 Watt Inverter Charger. I put a 300 AMP fuse between the battery bank and the inverter to protect it. Everything seemed good, but when I start the AC while running my 4000 Watt Onan Generator the fuse blows. Should I bump the fuse up to 600AMPs? The inverter is within 2ft of the battery’s and I used 2/0 welding cable so think that is all good. Also wondering if I missed a way to disable the startup draw from the batteries by disabling the inverter assist since it worked fine without it with the old converter. Appreciate the info. Kind Regards, Stephen I remain hopeful, based on all the positive reviews, so will reach out again on Monday. I did replace the fuse with a 600 amp one, so no blown fuse on today’s attempt, but my fully charged battery bank dropped to 11V After a few minutes and the alarm Light came on so I shut it off.
Gary Randall
Jun 02,2020I ordered a AIMS Inverter, and because it was a medical emergency that I get my motorhome fixed so that we could return to our home for my wife's medical care, I needed this inverter sent Over-night! Reign Elias was such a HUGE help to us, and walked me through the entire order and shipping! She was a blessing to us! Dr. Gary Randall Brighton, CO
Matthew Hopper
Apr 30,2020Jay Jones went above and beyond in helping me trouble shoot my inverter and went out of his way to fix it quickly as I was passing through Reno....Top notch employee that any employer should be proud to have on staff. You have an outstanding product but Jay is the reason I will be an AIMS customer for life.
Larry Becker
Apr 30,2020I had an AIMS inverter/charger start acting up a short while before the one-year warranty period was up. (It wouldn't shift from fast charge to float charge despite the batteries being new and fully charged.) I notified the company and got advice several times from their technicians regarding things I should try. It turned out that the unit needed to be returned for repair. A couple of circuit boards were replaced and now it's back to working like a champ. There was no fuss from them about doing the work under warranty. The woman in their office who handled the return was a delight to work with.
Bryan
Apr 29,2020I purchased a 1500W inverter/charger. This was as simple as a transaction as possible. The inverter did not work as I expected so I called technical support. They did not return my call the first time I called. I got a hold of support the second time but they did not even ask any questions or try to help me. They forwarded me to returns. I finally got the inverter to work without help from Aims. I am giving them 3 stars and not 1 because the product works but service is bad. If purchase an Aims product buy it through Zoro, they will provide superior customer service.
John Perrin
Apr 24,2020I ordered a foldable solar panel that stopped working after a few months. I sent it back, they diagnosed the problem (broken solder joint) and sent me a new one. I haven't rec'd it yet but I trust them. Great customer service. Great communicators
chris westmoreland
Apr 17,2020This is the absolute worst company and products ever and everyone should steer absolutely as clear as possible. No accountablity or responsibility in there own garbage products You should have paid for the sgipping and arranged shipping for something that was a warranty issue due to the failure of your product. A good company doesnt blame the purchaser for there lack of responsibility. At the very least you could have taken resposibility to say that if you where to find out that it was a manufacture defect that you would reimburse us for the cost of shipping and insurance and you didnt do that so do t try and shift your bad practices and. Buisness back on us
ROBERT DRAGISIC
Apr 08,2020Prompt and knowledgeable help. Robert Dragisic
Rick Roig
Mar 17,2020I HAVE USED AIMS PRODUCTS BEFORE ,BUT DIDNT KNOW WHICH ONE TO USE IN THIS APPLICATION.THEY GAVE GREAT ADVISE,INVERTER WORKS GREAT,THANKS A BUNCH.I KNOW WHO TO CALL NEXT TIME.
Larry
Mar 16,2020The inverter works well even under heavy load when powered by vehicle alternator. However when powered only by a bank of four fully charged deep cell batteries, the low voltage threshold kicks in at 12.1v vs the spec that says it should operate all the way down to something like 10.8v. The batteries had 12.4v fully charged, so that only allows a voltage drop of 0.3v before it shuts down. I was expecting a run time of several hours at 3A output. Instead I got beeping alarm almost immediately and shutdown within 10 minutes. I sent detailed information to their technical support to see if this threshold could be adjusted and got absolutely no response. I spent a lot of time and money building the power system only to find it doesn’t work. TLDR. Great when powered by alternator. Useless when powered by battery bank
Larry
Feb 18,2020Thank you the grid tie inverter worked perfectly and all the parts were included
Mud
Feb 09,2020Followed instructions in manual. Failed after 1 week. Due to hooking up per manual.
William Sulllivan
Feb 08,2020The 4KW 12V to 120/240 that I purchased worked as promised and was delivered on time.
Tony
Feb 07,2020My part came in a timely manner as agree..
Jason
Feb 07,2020Used the 2000W Pure Sine wave model for a hunting trip to Canada. 4,000 miles on the road including the ROUGH off roading in back country. The power supply worked perfect powering a 15cuft chest freezer in the truck bed the whole trip.
Gerald
Feb 06,2020I have a full AIMS system running my house in Mexico. Aims engineers helped me select the system that fit my needs and guided me in the installation. My system has been functioning flawlessly for 6 months now.
Rhonda
Feb 06,2020Product works fine ...parts were delivered in good time ...help over the phone was very helpful.
Jose E
Jul 12,2020They help you whith any problem.Thanks