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At Altra, we’re dedicated to providing the products and services you need to live your best life. If you have a dream, we’ll help you achieve it. If you have a goal, we’ll help you reach it. It’s that simple. Your life… your needs… our knowledge and experience. Together, we can make wonderful things happen.
Reviews 360
Diane
Apr 24,2022I’ve already told you everything
Donnie Hayes
Apr 23,2022Good overall experience. Aimee Frier is a pleasure to deal with. The phone system is a little tricky to speak to someone but other than that a good experience.
Mary Haynes
Apr 18,2022Altra was very nice in solving any problems I have ever had!!
Kevin Callahan
Apr 17,2022They are with you every step of the way and offer excellent advice. Very knowledgeable staff. Couldn’t think of another bank I’d rather be at.
Em
Apr 17,2022I have been banking with Altra for 10+ years. Highly recommend and have even supported friends in switching to Altra! So impressed with their employees and community based values.
Willie
Apr 15,2022Renee is the best!!! Always a great experience!!!
Kenneth Albright
Apr 14,2022Great customer service and very helpful representatives. Made getting a auto loan very easy and great rates.
Julia Johnson
Apr 07,2022Very friendly and professional atmosphere my rep was very informative and hely
ALICE
Apr 03,2022I have had Altra since I moved to MN several years ago. When I moved to Massachusetts; I was unable to find a bank or credit union that offered the same as Altra. So, I'm still a customer of Altra even though I've been in MA since 2016.
John Ray
Mar 29,2022Do not bank at Altra, where they approve you for 30k side by side and deny you for 15k property...
Nakia Richard
Mar 29,2022I Really Appreciate All That You Guys Do.I know dealing with customer can be challenging.I am always greeted with a Smile When I come inside. That’s just let me know you guys appreciate my service. . Thanks Nakia Richard
MikeT
Mar 10,2022I would highly recommend ALTRA Federal Credit Union for all financial needs, recently I found a vehicle and within hours my loan was pre-approved and had my new car in the same day!
Gene Dontje
Mar 09,2022I had a very good experience.
Michelle
Mar 04,2022I like to use the Altra online banking, however, find it extremely time consuming and frustrating looking for past transactions, there is no way to filter and search through checking account transactions. At my previous bank this was available and found it VERY convenient. I feel it would be a major improvement on the Altra banking website. I hope this can be considered. Thank you
Eddie Conn
Mar 04,2022Great customer service & the staff is always friendly, they even a treat for my dog! So much better and faster than any bank I've used. Love my Altra Credit Union. They always save me money on credit card fees or loans. Why go anywhere else!
Heather
Mar 03,2022I recently moved all of my accounts over to Altra. The experience was seamless and very efficient. Every employee who has helped me has been extremely helpful.
Robert Taliaferro Jr
Feb 17,2022I was new to Minnesota, and when all other banks treated me as if I was just another client, the staff of the Rochester, MN Altra Federal Credit Union treated me as if I were a part of the family. This is something I appreciated, and respected. The staff treated me with courtesy and respect; were knowledgeable and helpful in explaining my options and helped direct me to the best options I had to choose from.
matthew horne
Feb 16,2022Colleen was the best. I contacted Altra due to an online ad and was so happy I did. I was looking to purchase a motorcycle and she helped me learn all my options. I was able to pay cash (borrowed from Mom) for the bike and then send them the title and get a post-purchase loan for the same rate. I wish they had branches in GA so I could do more banking with them.
Matthew Metts
Feb 14,2022We were new to the area and did not know which financial facility we wanted to use. We read reviews on multiple facilities and decided to go with Altra. Once at the facility, we were put in contact with one of the finest representatives we have ever dealt with. His name was Michael Newman. This young man made it a point to make sure we were comfortable with the decisions we were making. Thank you Altra for hiring wonderful representatives.
ROBERT SILVER
Apr 29,2022I am happy that we are partner with Altra.No hassles and no delayed.