ANNKE was established in 2014 and has been a global leader in the home & business security solution industry. Our mission is to deliver the best security solutions to help customers to secure their homes/businesses, and stay connected with their beloved ones wherever & whenever. Through our team’s joint endeavor over the past several years, we have created and developed full ranges of security solutions for customers, including IP security cameras, all-in-one WiFi/PoE security camera systems & versatile DVR surveillance camera systems.
We have helped over 5 million customers worldwide to keep their properties safe and secure, and have received over 30,000 positive feedback from our consumers. We will keep innovating and will develop more advanced smart security solutions for customers globally.
Got my issue fixed
Annke is the best for everything. I've used a few different CCTV systems over the years, and i'm back with Annke. Support, product, and value for money. Excellent system that is eay to setup. A working phone app for remote viewing and with push notifications of photos and video alerts. 24/7 monitoring with no additional fees.
Ottimi Prodotti e un centro assistenza impeccabile sempre pronti ad aiutarti su ogni quesito. Grazie
Pretty good hardware (cctv and nvr)
quick response
Ava was very helpful and fast. great service
Nachdem ich einen Eingabefehler bei meiner Adresse hatte, wurde mir vom Support ( Jacky) geholfen und die Sendung mit der Änderung zum Versand gebracht. Danke an Jacky für die Hilfe!
Kyle was very professional and knew what he was doing, very courteous and happy to assist me.
Solved my issue.... Personal service, Quality product..
Le service support a été génial et très réactif. il m'a dépanné rapidement pour la remise en service de caméras et enregistreur vidéo. Je recommande fortement.
Why cant there be support at UK times. Ihave been trying for ^ days to set up the system and I am about to ask for a refund as I keep getting the same old emails from them
Helpful colleague, patiently wait for me until I tried what suggested. Everything was fluent, thank you!
The support was very responsive, sending a new camera was very quick and solve problem.
I state that I have never installed a video surveillance system with a wired system. I must say that using only NVR (the first test done) I had no problem. For practical reasons I had thought of connecting all the cameras on the ground floor with a switch and having NVR and modem on the first floor. Here I had some problems, I don't speak/read English and all the instructions were in English (the only defect I found), then thanks to you and the google translator I was able to connect everything.
answered my questions
Se mantiene al tanto del proceso y brinda resultados positivos
The DT81DX 5-in-1 DVR/NVR is Awesome! I replaced my older Annke DVR with this one and plugging & playing could not have been easier! Thank You!
Brought eufy x 10 robot hover 10 less then 2 months ago and stopped working, app report fault offered to send out a new unit and collect the old one, bearing in mind that the fault is reported from the app and can see the issues. They then back tracked and said I need to send back have inspected and then there send a replacement, I’ve been a week without a hoover, you expect me to wait for it to be sent to you 1-2 days then for you to inspect and then send back. Shame as was great hoover
Fast and good response. As well as fast delivery.
Info Brookvale
Oct 22,2024had issuses resetting passwords after new box was installed, kyle from remote support sorted the issue really quickly