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ANNKE was established in 2014 and has been a global leader in the home & business security solution industry. Our mission is to deliver the best security solutions to help customers to secure their homes/businesses, and stay connected with their beloved ones wherever & whenever. Through our team’s joint endeavor over the past several years, we have created and developed full ranges of security solutions for customers, including IP security cameras, all-in-one WiFi/PoE security camera systems & versatile DVR surveillance camera systems.
We have helped over 5 million customers worldwide to keep their properties safe and secure, and have received over 30,000 positive feedback from our consumers. We will keep innovating and will develop more advanced smart security solutions for customers globally.
Reviews 760
Phil
Feb 04,20251st class service, always helpful. Product range good. Tried others but Annke take some beating. If and when required I will use again 100%.
Roland Hartmann
Feb 03,2025Even there do not exist a WLAN-Camara which could work in my environment jet - helpful information. Maybe there will come one in the future.
William McLean
Feb 03,2025The support I received was excellent, the technical agent (Echo) was helpful and thorough with their fault finding efforts and the customer service team responded quickly in replacing my device once it had been determined to be defective....all in all a positive experience.
Mr Michael Garry
Jan 30,2025Thanks for all your help my son is pleased with service so far I believe he is getting a new hard drivesent out i thought yourselves would just send him a new box out but not for me to say but thanks for all your help
Roberto Galletto
Jan 29,2025Dopo un mese di utilizzo, un vostro NVR si e’ guastato. Impossibile accedere al sistema, porte Ethernet spente, etc. Vi ho avvisato su email e whatsapp, inviandovi video del NVR come richiesto, mi avete risposto con risposte programmate. Dopo 4-5 giorni ancora nessuna risposta seria. Quindi non posso che esprime la mia massima delusione………
James Kim
Jan 28,2025Very detailed advice and follow ups.
Tom Norman
Jan 27,2025I appreciate the timely and informed customer support that ANNKE provides.
Mandi & Clive
Jan 24,2025Absolutely excellent service I contacted the Annke live chat service Ava sorted my problem instantly Perfect service Thank you
J Henry
Jan 24,2025Jane from The ANNKE Help line provided essential assistance without which I would never have been able to resolve this issue. Her patience, professional manner, technical skills and ability are what I believe our American cousins would express as being Outstanding.
Pete Warby
Jan 24,2025I asked a really straight forward question and got the most comprehensive of replies. I wasn't sure if I'd even get a reply but I got an absolute blinder. I'm really impressed and can't recommend Annke enough. Brilliant.
Ben abdellah
Jan 23,2025Annke Camera ist sehr gut
Mauro Pettenuzzo
Jan 23,2025Semplicemente perfetti.Hanno gestito il mio problema con pazienza fino alla risoluzione
ANDRE LALOU
Jan 23,2025Précision et rapidité de la réponse..Je suids
Bertrand Marmotte
Jan 23,2025Caméras découvertes au boulot, j'ai décidé d'en installer chez moi pour remplacer les anciennes devenues trop fragiles et peu fiables. Dommage que tout soit en anglais pour les réglages mais la qualité est là et la fiabilité semble être au rendez-vous.
Niels
Jan 22,2025Verstehe die guten Bewertungen nicht. Mir wurde nie geholfen, 1 von 4 Kameras hat nie funktioniert (scheinbar zuwenig Spannung via POE vom NVR aus) Kein Lösungsanschlag hat gewirkt. Kann die Firma absolut nicht empfehlen.
LEE BROOKES
Jan 22,2025Excellent customer service from Annke, Help me to find a problem. Just waiting for Camera to be delivered so my problem will be resolved once again many thanks.
P. B.
Jan 22,2025- Schlechter Support - Defekte Halter der Kameras - Flasche Beschreibung des Artikels - drücken sich vor der Rücknahme - wollen Kosten für Rückversand nicht Zahl - Verbindungsaufbau langwierig - Empfang mehr schlecht als recht Keine Kaufempfehlung! Lieber einen anderen Hersteller und etwas mehr Geld ausgeben
YD
Jan 22,2025Tech support made it easier for me to fix the issue.
Daniel
Jan 22,2025They guided me through the whole process till got all my issues solved. Great Team !!!
Patrick
Feb 06,2025J'ai passé une commande le 21 janvier. J'ai bien reçu la facture et le prélèvement a bien eu lieu, mais aucune nouvelle pour la livraison. Par Email ils ouvrent un ticket mais aucune réponse.