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ANNKE was established in 2014 and has been a global leader in the home & business security solution industry. Our mission is to deliver the best security solutions to help customers to secure their homes/businesses, and stay connected with their beloved ones wherever & whenever. Through our team’s joint endeavor over the past several years, we have created and developed full ranges of security solutions for customers, including IP security cameras, all-in-one WiFi/PoE security camera systems & versatile DVR surveillance camera systems.
We have helped over 5 million customers worldwide to keep their properties safe and secure, and have received over 30,000 positive feedback from our consumers. We will keep innovating and will develop more advanced smart security solutions for customers globally.
Reviews 760
nurai Mehmedov
Jan 09,2025Thank you very much, with the key you sent I was able to unlock the NVR. You were great, fast and responsive
Gordon Oates
Jan 07,2025Always get back with a resolution
Giannis Mauropoulos
Jan 07,2025Πολύ εξυπηρετικός και επαγγελματίας! Στο πρόβλημα που είχα με όλο το σύστημα καμερών με βοήθησε πλήρες και μου έλυσε το πρόβλημα. Ευχαριστώ πολύ για όλα!!!
PATRICK
Jan 07,2025I ordered a wireless 8 camera kit. This is the fourth kit I have purchased from Annke over the last 10 or so years. Website said 1000m range. I thought this was stretching the bounds of probability but only needed 100m so thought I'd be OK, Cameras can't even manage 100m. Annke customer service do not seem able to understand they can't quote 1000m and then tell me they meant 100ft (yes ...ft)! Complete shambles. I am now heading to the small claims court!
Jerry Dela Cruz
Jan 06,2025I recently had an outstanding experience with the technical support team for my Annke security camera. Joy who assisted me, was incredibly knowledgeable and efficient in resolving my issue. She game me a step by step guide through the process of upgrading the firmware for my cameras. Your support team went above and beyond, providing helpful tips for optimizing my cameras performance. I truly appreciate their professionalism and prompt assistance. Highly recommend this exceptional service for anyone needing reliable technical support for their security cameras!
lee sang woon
Jan 05,2025Joy was very kind and quick to give me a solution.
patricia maxwell
Dec 31,2024The company helped with personal issues, these was not about the quality of the product, as what I saw the product was very good. But the communication was outstanding. Thank you.
Claude Eberhardt
Dec 31,2024Très très bien ,avec le chat très bonne explication ,répond à toutes vos questions,avec toute les explications techniques Tres content
Mike
Dec 31,2024The product is good, but the documentation is sparse. Not all the features are covered in the Quick Start Guide, and a lot of those features are necessary.
Bruno Pereira Fernandes
Dec 30,2024Very helpful, Understand what I need. Hope we will find a solution to change the NVR and send my cameras back
Anja
Dec 29,2024Ganz miese Performance. Cam Ansicht nie möglich. Läd immer nur bis 95% dann ist TimeOut. Hatte vorher ein einfaches System was direkt angezeigt hat. Annke ist so sinnlos.
Rubén Dario
Dec 27,2024Fast response, accurate information. Good support. Very satisifed
Andrea Herde
Dec 27,2024First solution immediately solved the problem
Graham B
Dec 26,2024Great support (been 26th December - Boxing Day), not sure if anyone would be available, but talkee me through my support issues..
James Logan
Dec 25,2024Quick, knowledgeable, courteous, fixed my problem fast.
Uwe Zeuner
Dec 25,2024ANNKE was always available. Short response times. This solved the problem.
Maarten E Waardenburg
Dec 24,2024I bought the complete set with videorecorder, and 4 camera's. It came with 4 long UTP cables for a PoE connection. After installing and setup I had a clear image. Adding an additional camera initially proved to be a problem, but this was fast and professionally solved by the support team (Jane): The system needed a firmware update.
Jorge Huerta
Dec 24,2024They have answer me and helping with the questions and problem with secure camera equiptmen in a short time
mike
Dec 22,2024When i purchased the ANNKE home security CCTV system approximately two years ago, it was very easy to setup, unlike some other systems i have tried. I have found ANNKE very reliable and stable and extremely sharp clear view with great features such as a Great features like Face detection, Human, Vehicle and custom Area, all work very well. I did have to contact customer Support on a query i had the Android app, and the very next day i received a full and detailed reply. I would highly recommend The ANNKE system to anyone
ettore ruggeri
Jan 11,2025good product, fast delivery, immediate response