We recently purchased a DeLonghi portable radiator, model HSX 2320, to boost the heating in our lounge. It's a neat design but in our view two things could be improved: the instructions state that it should not be used with an extension lead, however the lead provided is only 1.7m long and it doesn't reach any plugs in order to have the heater in the middle of the room. Also, the controls are on the bottom of the side panel and are difficult to see / access if you are elderly. It would be better if they were on the top. Otherwise it's fine.
Ordered an air fryer was a great price and got it the next day so really impressed
Great help from Gail Harris at Appliances Direct. Much appreciated
Excellent service the guys were very helpful and polite They took care when they brought the items in. They were excellent.
Quick delivery website could be a little easier too purchase goods. Apart from that.good all round.
Ease of ordering online and delivery was ahead of schedule
Got the billing and delivery address the wrong way round. A quick phone call to the company and they sorted it. Delivery on time. Not turned on the product yet... but it is brand new, in tip-top condition. No signs of poor storage or poor delivery.
Ease of use of website Arrived when expected
Ordered an Bosch dishwasher expecting to come with the variodrawer for cutlery, as it was advertised on the AD website, but came with cutlery basket instead. Appliance delivered promptly.
Quick delivery,good contact with staff. Great company ,will use again very soon 👍
We have bought a few appliances from you and have all been excellent. Brilliant quick delivery and have recommended you many times so friends and family have also bought from you
Excellent delivery by DPS, my prefered Courier Company. Great product, hard to source in this colour. Choice of delivery dates is excellent.
Great customer service. Also really pleased with my purchase.
Although am delighted with the product that I bought , the service from appliances direct was fantastic, ordered the item at 6pm and received it by 2 pm the following day, outstanding and Thankyou
It was quick and easy to find a good appliance that would work well for me. Ordering and delivery times were also good.
Great item description. Kept me posted with delivery updates and quick delivery.
I paid extra for next day delivery. My washing machine was delayed for some reason in its trip to the delivery company. I rang and was told they could give me a new delivery date until it had been scanned in at the delivery company. The Appliances Direct tracking told me it had already been delivered. I asked for a refund of the next day delivery charge and was initially offered half, before then getting a full refund after insisting. Eventually I got a link from the delivery company to rebook a delivery date. The link did not work, it gave me no option to rebook and I had to use the chatbot on the delivery company website ( no apparent option to call). I ordered next day on Monday and eventually got delivery on the Saturday. Big pile of washing!
Simple and easy to understand website.delivered the next day whereas Argos said 13 days. Driver was lovely, kind. They came on time. Just fantastic to use. I will definitely use them again
Great service fantastic prices and fast delivery
Andrew Rogers
Feb 04,2025Good range of products, fast delivery, excellent pre-delivery communication and a splendid delivery driver!