Delivery time was spot on :) ... and delivery guys OK Bed quality OK but base had feet rather than wheels which made moving the bed into position very difficult:(
Product was ok, not blown away. One of the screws was machined wrong and had no screw head. So assembled and not entirely secure, but passable. Biggest issue though...ordered 2nd Jan and arrived 7th Feb. When ordered it was a 2 week delivery time.
Great service!
Purchase arrived when indicated, with good comms, and very helpful team. Just as described, very happy.
I'm so upset with my experience with Bed Kings. I ordered bedroom furniture, thought I would pay a bit more so it lasted and looked nice. I had 1 set of 6 drawers, a tall boy and 2 bedside cabinets delivered. The tall boy was delivered in 2 boxes which contained incorrect pieces and had missing parts. Contacted them several times by email, they answered the phone and sent a replacement. The replacement was exactly the same as the first one, incorrect pieces and bits missing. I have contacted them 5 times by phone over the course of a year and have never recieved the bits I need. They never call back as promised and I now have one damaged bedside table and a tall boy which has no lid or draw fronts. Absolutely gutted as I can't afford to replace it all
Easy website to use No problem with order or delivery
Order item and turned up about a week later the only thing was not getting bed kings to build the units, next time we will get them to build for me.
Good wardrobes took a bit to put Together but very happy with them
Absolutely over the moon with my lovely bedroom set ,paid the extra to have it assembled well worth the money ,two lovely gentleman could not of been more lovely and helpful asked if everything was OK to me .5 stars gents. Thank you.
Text messages sent to update on delivery time. Parcels arrived at time stated. Pleasant delivery men.
I love this company They have done a few jobs for me know where I have ordered and had them assemble the furniture for me. Communication is great when delivery. Thank you
The installers were very polite, took off their shoes, all furniture assembled and working perfectly, we love the Dakota ottoman bed. Can’t fault the service at all would highly recommend. Delivery was on time and kept in contact with me throughout. 5stars
Sent wrong couler
Excellent service from delivery guys even took there shoes of when I said they didn't have to bedroom furniture built in no time great service
The guys were really first rate and helpful
The people on the phone, in house are amazing. I had loads of questions needed to change colours went back and forth about delivery and building and added and took things away from my order until I got it right. Staff were wonderful. Helpful and did exactly everything I needed until I got it right. My biggest complaint is the exorbitant prices they ask for to bring things into your home. And build them. I just wonder where we are in the world when a delivery person basically won’t cross your threshold without the company being paid more for that part than the furniture itself
Delivery took 2+ weeks instead of 2-5 days advertised. Customer support was slow to respond. Delivery service did not send an alert message so nearly missed delivery. Item quality was OK - a few damaged bits but they where hidden once built. Finished product looked good.
The item I ordered arrived on time and when I raised an issue with a part that had been damaged in transit the Bed Kings Customer Service responded quickly and arranged a new part to be shopped. No issues hence recommended.
Brilliant no problems at all lovely set of draws. We'll worth the money thank you
Olamide
Feb 17,2024Absolutely amazing service!! The delivery/assembly service were polite, quick, they even took off their shoes to put together my bed in my room without me having to ask. From ordering through to delivery and assembly, Bed Kings were helpful, easy to communicate with and very understanding. Absolutely superb, as a first time buyer and furnisher they were incredibly trustworthy and made me feel very comfortable. Would 100% recommend and go back to them again!