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Bed Kings

Hosted by David Simmons

4.0 (751 Reviews)

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Reviews 751

4.0

Out of 5.0

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Jan Jewell
Apr 20,2022

After paying for a bedroom suite in full, part of my order arrived after 6 weeks. This was acceptable as was stated 6 weeks on the original order. However, the condition of the boxes and contents was not good. After complaining to service dept via phone and email, I was informed new parts would be ordered for me, to arrive by the following Friday. Unfortunately this did not happen, and as I was going on holiday soon after, it was eventually delivered and left with a neighbour. However, when contacting Bedkings, I was informed they would chase up the parts and contact back. They did not, I found out what had happened when returning home. Some of these parts now need replacing as they are a different colour to the original. I have chased this several times, each time getting a different story. The second part of my order arrived after 13 weeks, 9-12 weeks was stated on the order. There are scratches on the front of the cupboard but am not contacting Bedkings because I feel am wasting my time. The whole experience has been depressing and I will never use then again.

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Perrett & Co.
Apr 19,2022

Very efficient service - delivery people were excellent and the bed is just what we were looking for. We have no hesitation in recommending Bed Kings.

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Vanessa Smale
Apr 17,2022

Good quality,easy assembly.....πŸ‘πŸ‘πŸ‘

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JustAnswer Customer
Apr 16,2022

Wardrobe smaller than exspected, but all in good condition and pleased with the bedroom set

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Patricia Lamour MBE
Apr 16,2022

I bought a very nice stylish bed frame (which took 5 months to deliver rather than the quoted 3 months). To my shock, the bed frame support broke whilst my twenty year old son stood on my mattress changing my light bulb. I contacted customer support by both phone and email and was promised some action. However it has been 5 weeks and I have not been contacted back by customer service regards repair or replacement.

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Cathleen Bunting
Apr 15,2022

Nice shoe cupboard. Seems good quality

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TLF
Apr 15,2022

Bought two beautiful sideboards, which are great. However, they took like 6 months to arrive (rather than the quoted three). The delay itself is no problem really, global shortages etc, but there was no communication until I enquired about impending deliveries

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Martina Coogan
Apr 11,2022

Wonder man Super helpful and happy

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Matt Clark
Apr 07,2022

We ordered bedroom and lounge furniture and are delighted with both. Excellent quality, really well packaged and easy to follow instructions.

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Francisca Hooper
Apr 05,2022

Very helpful staff. Delivery was excellent. Drivers very friendly and helpful. My bunkbed and mattresses are everything we hoped for. Great service.

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Mark Tremlin
Apr 04,2022

Not bad quality for the price, arrived when it was supposed to and given a call half hour before. Paid for them to build in my home which was quick and efficient.

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Rachel Hunt
Apr 04,2022

The service was spot on, the drivers were amazingly helpful however there were bits of the delivery missing and we were told that they would be sent out asap and we are still waiting. It's a shame as otherwise I am so please with everything else.

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Cara Roe
Apr 03,2022

Couldn't recommend enough! Excellent customer service, replied quickly and were able to help with any quires I had. The delivery team were great, helped me with the 13 large boxes I'd ordered and was very friendly. Item quality was very good and exactly how I expected, easy enough to put together. Don't have any negative comments to make!

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Lisa
Apr 03,2022

Great service. Lovely looking furniture.

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Lu
Apr 03,2022

The furniture is very poor quality Took ages to put together Won’t be shopping here again sorry!

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Mark Bean
Apr 01,2022

Excellent from start to finish. Bed Kings and the shipping company were in constant contact regarding shipping and delivery. And even allowed me to pick a day that suited me as nobody was going to be home. All parcels arrived on time. And both pieces of furniture I ordered are really good quality and so easy to build (from someone who's not usually that good at things like that). I would definitely recommend Bed King and will certainly look at them for future furniture purchases. 5 stars isn't enough for the service I received.

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Arlene Chaves
Mar 31,2022

This is my second review we did have a problem with the TV unit doors lining up. This is now been resolved by customer service they have been really quick getting back to me by email trying to resolve my issue. Well done Bed Kings.

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joanne davies
Mar 28,2022

Really pleased with the quality and the look of the bedroom set we purchased we had the delivery and assemble option and the guys who did this were super efficient and friendly . would thoroughly recommend

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Emma Webster
Mar 28,2022

Great service, really helpful staff. Thank you.

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Doreen
Mar 26,2022

I had to wait a few weeks for my coffee table but was kept informed of the progress of the parcel. An excellent product

01274 955555 [email protected]

Unit 4B Calderdale Business Park, HX2 8DB, Halifax, GB

https://www.BedKings.co.uk/

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