Great beds and we upgraded the mattresses. Very Comfortable and fit in the spare room neatly. Delivery team were one of the best we have experienced. Recommended
I purchased 3 study desk over 9 weeks now. only 2 and half arrived I was advised that the other part of the 3rd desk will be delivered on after a week but it has not been delivered. I sent an email to bed kings and there has been no reply. I would like the complete items I ordered to be delivered please as my children need it for home studay.
So overall not good. Poor communication. After 2 weeks had to follow up, and had to to send 2 follow up emails emails to get a response. Once received delivery the box was damaged, did an initial examination of everything and it looked ok, but once assembled saw that the top of the sideboard is damaged. Waited that long for it will have to live with it. But overall poor. Wont use Bed Kings again. Whole attitude was not one of not being bothered, and quality of product not great either.
Very good furniture set. Very good communication and delivery. Would definitely recommend.
I ordered some bedroom furniture. The delivery was delayed due to Covid but we were kept informed throughout. Would recommend.
A fine product at a very reasonable price.
We ordered a headboard from Bedkings - with a delivery time of 1 to 2 weeks delivery. After 3 weeks - and numerous e mails, the item arrived. Unfortunately , the headboard had a manufacturing fault - of which Bedkings were notified straight away. Despite over 3 weeks - and numerous e mails - we are still being willingly fobbed off by Bedkings. We have now asked for a full refund - as the situation is highly unlikely to be resolved to our satisfaction. Bedkings customer service and response are absolutely useless - I would honestly go so far as to say they are dishonest, unprofessional - and I would urge people not to part with any money to them. Extremely poor company. The reply below is the same excuse we have been hearing for over 4 weeks now - and yet, still no contact from Bedkings. Don't touch this company with a bargepole !.
Do not buy this furniture. It’s very thin bad quality. Once you put it together after hours it’s damaged the draws a flimsy and the product is all round terrible quality. I bought it for my sons bedroom and now have to buy new and replace it all
Really great product and the customer service was excellent. Would definitely recommend and will buy from them again
Everything went as planned. Our beds arrived and were taken to the room they are going to occupy. All we had to do is remove the plastic wrapping and put them in place.
Happy enough with product. ! Not the most easiest thing to assemble with the instructions. !
My delivery was cancelled twice
Delivered the wrong box for the wardrobe, 3 weeks later still have not resolved. Customer service is terrible. We have to keep chasing. No one ever comes back. One to avoid!
Order #213747 Colonial 4 Drawer Slim Chest White It come damaged slip wood on drawer. Not happy. Send email to customer service waiting answer.
There was a problem as one of the parts was missing but called and explained and the part arrived within a couple of days. Easy to assemble and very well made. Great colour. Very pleased and would order from this company again and would recommend
Delivery was excellent and the installation proceeds was quick and neat. I had all the rubbish taken out and recycled.
Great service from start to finish
Fantastic bed never slept so well
All went perfectly until a small hole was discovered on the frame fabric. The deliverers took photographs and said someone would be in touch. Shame it never happened.
Farzana Zamir
Mar 25,2022I purchased Hoxton bedroom furniture which turned out a good quality. I found staff here very professional. I managed to chat online in reference to my order and found them prompt in replying. Excellent customer services throughout from office staff to the delivery guys. A good website aswell.