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Best Use Auto Parts LLC

Hosted by David Simmons

4.0 (163 Reviews)

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Being Nationwide Dealers for Automobile Industry Over 11 years We, as a Business have Successfully delivered high-end Quality Products at Affordable Prices With unlimited inventory to choose from. Over twenty five thousand+ Happy Customers. The team at Best Use Auto Parts knows that every product counts, to make the entire shopping experience rewarding and fun as possible with Big Discounts and ongoing Offers.

Reviews 163

4.0

Out of 5.0

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Deb Shawver
Sep 25,2024

I will describe my experience working with this company. I bought an engine from them, for $1744 on 7/23. It arrived at my mechanic's on 8/2, he was backed up and they started work around the 15th. They discovered the engine had a cracked oil filter housing and cracked oil pan on the 20th. The warranty says: (Engines are complete assemblies including Manifolds, Oil Pan, Timing Belts, and Covers, Fuel Injection or Carburetor. We guarantee only the long block. The manifolds, gaskets, seals, hoses, oil pan, timing belts and covers, fuel injection, or carburetor, are not covered under warranty. Orders of “Block Only” (Short or Long Block) are guaranteed to be rebuildable only) They said they would not pay for the extra cost of the pan, but would for the housing. On 8/23 sent an estimate of $607 and two people assured me the housing cost would be covered. They took until 9/26 to reimburse me $350. Warning: Don't buy parts yourself. Let the mechanic supply them.

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Vivek Vijayan
Sep 24,2024

Very good experience

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Joji Jacob
Sep 23,2024

Offers a solid selection of used auto parts at reasonable prices. The parts I purchased were in good condition and functioned as expected. Their customer service was excellent—helpful and quick to respond. Shipping was prompt, which adds peace of mind.

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Jerome Harris
Sep 23,2024

What made the experience great for me was the customer service with Brian, Jason in sales and I will definitely use them again and above all the part was clean and in good condition and the price was reasonable

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Terr
Sep 22,2024

Ordering was simple and shipping was fast.

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Greg
Sep 21,2024

Engine received was not the one ordered. Additionally the quality of engine and shipment protection was unexceptable. Several oil connections were left exposed. Banjo bolts removed and missing and damaged steel lines. Rubber boot that connects to turbo was cut off with knife. Only reason for 2 stars is Best Use responded quickly and is working on replacement. Will see how this goes...

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Absalom Martino
Sep 17,2024

Ms. Jennifer was very helpful in my process of getting my engine

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Teaundre Leon
Sep 16,2024

Shawn was very professional, knowledgeable, and helpful! Would recommend to anyone!

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Eric Mifflin
Sep 14,2024

Great customer service A++ part= 4L60E Transmission

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David White
Sep 13,2024

My experience was great because my engine was hard to find with low mileage and a decent price. Best Use Auto Parts had everything I wanted and went beyond my expectations. From the start, everyone was so helpful and knowledgeable, and they even have financing.They were very experienced and helped me through every step of the way until my engine reached the destination.

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Jamie Wisenbaker
Sep 12,2024

I purchased an engine for $5,295 and had them deliver it to repair shop the first week of June 2024. The engine had been severely damaged and appeared to have tipped or rolled during their delivery. Best Use Auto picked the engine up and agreed to give me a refund. However they first tried to get me to agerew to forfeit the shipping charges. I refused. It is now 3 months later and they have still not provided a refund. This week they told me they could expedite the refund if I let them apply a 30% restocking fee. These folks are crooks. If you have to deal with Tia, or Tom, or Shawn Z they will not treat you right. They will continue to make excuses. I have filed a suit in small claims court in order to recover what amounts to stolen funds.

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Thach Nguyen
Sep 06,2024

The engine I order from Best Use Auto parts LLC come very clean and delivery on time. I am very happy this Item. I am very impress Company staff they are Experian and helpful I will come buy again. Thanks

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Greg Murphy
Sep 04,2024

Professional and efficient. Loved the process and the way I was treated

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Juls
Aug 28,2024

If you're looking for any replacement parts for your vehicle, this is the place to order from. Not only are the prices good, but their customer service and step-by-step communication are amazing. They keep you in the loop all the way up to your delivery day, I must say this has been the best experience ever, make sure you ask for Tia as your service rep, she is amazing!

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Michael Blevins
Aug 28,2024

Wonderful to deal with parts are sent in a timely manner and they keep you updated on the progress of your order I delt with jennifer she was Wonderful explained everything well.

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Rock Chitman
Aug 27,2024

Very informative Polite and Couterious

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Art Aguirre
Aug 27,2024

The customer service by Suzanne Smith was excellent. She kept me informed during all aspects of the shipment. The transmission has yet to be installed. And the only issue was with the carrier.

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Hugo V.
Aug 24,2024

Great customer service. Part came fast.

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Jason Cooksey
Aug 21,2024

Speaking as a vendor, this place can't be trusted. They owe me thousands of dollars and are engaging in high level avoidance.

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Xavi Cedillo
Aug 20,2024

The best i AM happy with the transmisión

(833) 388-BEST [email protected]

7655 Sunset Hwy, 98040, Mercer Island, US

http://bestuseautoparts.com

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