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Founded in 1988, Blue Tomato has become one of the most renowned shops for snowboard, freeski, surf, skate and streetstyle. The online shop is available in 14 languages and offers a selection of over 450.000 products from over 500 renowned brands. Blue Tomato counts also over 40 shops in Austria, Germany, Switzerland and the Netherlands.
Reviews 769
Sergej
Jan 30,2024Auswahl, Lieferung und Artikeln sind empfehlenswert
lu di
Jan 29,2024Envoi par FedEx Colis jamais livré Personne ne me répond L’entreprise est injoignable … Je déconseille
Louna Vigne
Jan 29,2024Commande passée il y a 11 jours et toujours rien reçu ..
kasubski
Jan 29,2024Ma fille cherchait un modèle de sac Eastpak que j'ai trouvé sur le site blue-tomato, le prix y était très attractif. J'ai commandé le dimanche et j'ai reçu la commande le jeudi suivant. Commande reçue conforme et délai très rapide. Je n' hésiterai pas à recommander.
Nicolas V.
Jan 29,2024Super Preise, schneller Versand, klare Kommunikation und hervorragende Rahmenbedingungen. Blue Tomato sticht seit Jahren im Vergleich zu allen anderen Anbietern von Street/Snow/Surf Wear und Gear wirklich mit Abstand heraus!
Dorthe K
Jan 28,2024Hurtig levering. Bestilte søndag aften og modtog pakken tirsdag eftermiddag.
Janine B.
Jan 28,2024Kundenbetreuung = 0. Die Filiale in Oberwart kann man nur alleine erkunden denn außer gut Gekleideten und gut Geschminkten Damen wird man dort nichts finden. Hätte neue Snowboard-Schuhe+Bindung gesucht doch musste ich allerdings das Geschäft verlassen ohne eine Beratung da sich keiner Zuständig gefühlt hat. Es war nur ich im Geschäft ansonsten keine anderen Kunden und 3 Verkäuferinnen. Ich bin absolut enttäuscht.
Nico Aldredge
Jan 28,2024I ordered a pair of skis and bindings from this company with "verified delivery time of 4-9 days" on January 16th. The order #96080747 has not shipped. I have reached out to the company multiple times through different avenues (calling, WhatsApp, website) and have not received any response. There is no information whatsoever about my order. They still charged my credit card though...
Denis
Jan 28,2024Schnelle Abwicklung.
Christian Kunze
Jan 28,2024Alles super! Im Internet und in euren Stores, nur die Filialleiterin in Berlin im Alexa macht einen ziemlich MĂĽden Eindruck.
Angela
Jan 28,2024Sehr schnelle Lieferung und prima Option, dass man Retouren im Shop abgeben kann.
Gabriela “Gabi” Turowska
Jan 27,2024Schneller Versand, super Kontakt. Ich hatte sorgen, dass meine Skijacke nicht pĂĽnktlich ankommen wird, aber ich habe das Kundenservice angerufen und wurde ausreichend informiert. Top Service! Ich wĂĽrde wieder dort bestellen. Klare Kaufempfehlung.
Mr C
Jan 27,2024Great service again. Needed to return an item and they made it simple.
Kit Cuts
Jan 27,2024If something went wrong with shipping they won't help you to file a claim and will run away from responsibilities. At least that's how I felt. Will never purchased again and will not recommend them to anyone.
mats nesse
Jan 26,2024Varene kom til angitt tid. Alt ok hyggelige medarbeidere som ga god hjelp.
Rose Blume Blume
Jan 26,2024Alles super top zufrieden
joao guerreiro
Jan 26,2024very good service
Sophia Elisabath Borring
Jan 26,2024Bought a black diamond jet force pro 25 backpack, in January, and when it arrived, the battery wasn't working, so I reached out to blue tomato's costumer service, which took a while to reply. So it turns out their return policy if they a defect order to you, then you get a voucher for the amount you paid. So now the backpack is 500€ more expensive, and according to costumer service, that is "a shame, but unfortunately that is their policy, and there is nothing I can do about it". So not only can they not send me a functional backpack, that I bought, or reimburse the amount difference from their mistake, so I can buy a new backpack, because they send a malfunction back. I can not even get my money back from the company, if I wished to, but only get a voucher for the amount in their website. I am in complete chock, over this lack of costumer service, how I have to pay additional amounts, because they send a malfunctional product. I simply cannot believe, that they wouldn't try to solve this problem, and keep their costumers happy. I'm afraid to say that this is unacceptable for m. I have been so pleased with blue tomato before, and used them to buy most of my snowboard purchases, but after this, lack of problem solving and costumer service, they have lost a client, and I will be telling my snowboard community about this horrible service that I have experienced. I'm in complete disbelief. So disappointed that they don't value their costumers higher. I can't believe that they don't take responsibility for sending defaulty products, and their costumers end up paying the price for it. that is not good service UPDATE: Blue tomato contacted me, and sorted out the malfacture, and send a new backpack, for the same price. A bit annoying that you have to write a review in trustpilot to get it fixed, instead, of sorting it with the costumer served in the first place, but I'm happy I got it fixed.
ageliki griza
Jan 26,2024Great shop with cool items and very good prices! Delivery times are fine. I delivered in Greece almost at time. Everything was nice.
Alaglo Alexandre
Jan 30,2024Top 👍 Super site, très bonne communication et livraison rapide. Article retourné malheureusement car pas ma taille mais je reste satisfait du service. Je recommande