Purchased a set of adapters for my Bugaboo wheeled board to fit on my Bugaboo Cameleon. I was only sent half the order - one set of adapters. Contacted Born immediately and left an answerphone message which they failed to reply to. Sent an email and got a reply next day. Contacted them in office hours on all occasions and they were very slow to help. Born contacted Bugaboo and have arranged to send full set of adapters direct to me. Ordered my items 2 weeks ago and still awaiting full and correct items. Having to use my wheeled board without the adapters otherwise I cannot take my 2 young children out. Unsure if I'd use Born again due to the slow pace of help from their customer services.
I made an order from abroad. Reaction was quick with a detailed explanation of delivery time and costs. I got what i wsnted fast and without problems.
All good, no grumbles. Good product, discounted from RRP, received quickly well packed. Thanks
Good pricing, fast delivery and very nice personal touches. A great company to buy from.
Swift delivery and genuine bugaboo accessory. Well packaged with complimentary voucher for any future purchases. A pleasant transaction.
Excellent service - cot mattress & extension pack delivered promptly! The cot quickly & easily converted into a bed. We are very pleased with the result.
Item was delivered promptly, well packed and is of excellent quality.
I would thank you Born for your patience with all my boring messages and quibbles.....I look forward to seeing my first grandchild in the qorgeous sleeping bag and I will be back! Thank you again..
Wicked communication and such amazing booties. Thank you
all advice I've received here has been fantastic, honest and unbiased. The stock they sell is lovely and just that bit different from the average mothercare selection, plus I love that you can hire breast pumps from them and get lots of information about local baby events and services. Born is a really great shop to have so close to home!
I strongly recommend the web and the shop in Gloucester road. Everybody is really nice and helpful.
Impressive wasn't disappointed with item and their services U will definitely shop again
I bought an ergo 360 but wanted to speak to someone about it. The people who work at Born are incredibly friendly, were knowledgeable about the product and were able to help me with my inquiry. They also said it would take 3 weeks to deliver but came in less than 3 working days...which was a bonus. I heartily recommend Born and will buy from their site again😊
Prompt dispatch and delivery as indicated when order is placed. Well wrapped packaging and very sweet note left inside the package. Will definitely shop again!
Ordered an Ergobaby 360 carrier which was cheaper than anywhere else. Received a complimentary mirror with it and a lovely handwritten card from the staff. Mad the whole thing seem more persona. Will be shopping there again.
Delivered within time given and easy site to use
Stameled across this site by chance and what a delight. Picked up a snuzpod with bedding set for great price. My enquirers were fast answered via email (the telephone not so good, left copule of messages and no call back) The ordered goods arrived seperatly but this was perfectly followed up with emaills and shipping confirmation. Delightful customer service!
Good value for money, cheaper than most commonly used internet website and speedy efficient delivery. Would use this website again, loved the handwritten thanks note in delivery.
I have been very happy with my purchases at Born both in store and online. I got very valuable advice and the product Born offer are of great quality.
Gabriella
Dec 03,2015The very fact that you have to ring a doorbell to get into the shop sums up how unwelcoming Born has become. it used to be a really friendly place but sadly the shop part and walk in customers just appear to be a nuisance to the staff who seem to always be working out the back on online orders. many of the products are also really overpriced and can be brought from the other friendly children's shops in the area. I used to love this shop and it was a first point of call for presents for friends babies but I shall not return.