Quick delivery, product as described. Quick reply from customer service when I had a question
Easy to set up, arrived quickly
I think Eddy is beautiful
Excellent Account Management from the Bouncepad team for a large project - Everything was clear and we were supported throughout
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Fast delivery great quality
I bought Bouncepad product "Lounge". The product fulfills all expectations, all works, and fits just perfectly. I also needed faster delivery, so I was offered an express alternative. Communication was fast and very professional. 5-star company.
Clear choices and quick handling.
Good product and received in a timely manner. My only suggestion for improvement is for Bouncepad to provide invoices that you can download to a pdf file, etc.
great communication, easy purchase, item is great
I did not receive the whole product. and I have not received an answer about it.
No complains, everything was perfect!
Easy and fast to order. Package was delivered on time with tracking updates.
Great service & support as always from the team at Bouncepad.
I like the small footprint and fun color (yellow!) It can be a little unstable with a larger tablet (ex. 12.9” iPad Pro) and can take a little tweaking to find an arrangement where it doesn’t ‘sink’ or want to fall over. It’s also a bit jiggly if you are trying to type onscreen as I am now but would work well with an external keyboard and is definitely more ergonomic than having the tablet on the table surface. I specifically wanted it because it’s cute and so that I would have the option to use my iPad in portrait mode. It fits the bill for my needs.
Great product, highly recommend
The screws that were used on the stand I bought were pretty cheap.....The top twisted off of one of the screws and when I went to get vice grips on it and twist it out, then it broke right at the hole so now one of the holes if filled with a broken screw. The rest worked just fine out of the 6 stands I ordered but it was worth mentioning. Also, the base of the ipad stand was pretty shallow and I would have liked to have a deeper base to hide bigger batteries, or power bricks for printers and ipads, etc. The company themself has been pretty easy to deal with but be warned, IF YOU ARE IN THE USA THEN YOU WILL HAVE TO FILL OUT A CUSTOMS FORM. and those stink if you're filling it out for your company. That delayed shipping exponentially and pushed back our roll out date of these stands. UPDATE: Someone from their company reached out to me about my problem and they were sorry to hear about my troubles. They gave me some money back due to my troubles and mentioned that I shouldn't have to fill out a customs form, FedEx messed up by making me fill it out rather than them.
Great communication, product is great and delivered swiftly
We had complications with our Bouncepad floor stand and Bouncepad customer service replaced the unit swiftly and effectively! We are very happy with our purchase!
Dr. Torian Salary
Sep 18,2023I’ve looked for many iPad stands or mounts in the past. I use it for preaching, and I love the look and design of it. And I am so glad I waited to find the bounce pad. It has been a game changer when I preach.