If you have a faulty product, we will send a replacement out and swap it over for you on your door step, so you dont need to worry about going to a post office or even writing an address out.
``Good product and good service.
Great quality tent, for a great price!
Ease to shop and a good quality of shipping box that protect weel during shipping!
This company is amazing- quality products and quality service Every time!
Really good communication and fast delivery
Great product, really good quality. Deducted one point as the wrong tent was delivered, due to a mix up with the labels on the box. However, this was easily and satisfactorily remedied by the customer service agent.
Arrived quickly, great product, good value
Service and delivery were excellent. Haven’t opened it yet.
Excellent support and personal touch. You are in touch with 1 real person, who takes care of all communications. There is no need to explain the same situation again and again to different people. Fabulous experience.
I just bought a 6M Bell tent. The transaction was seamless and delivery was extremely quick. The tent itself is still in the unopened box, so I can't comment on the tent, but the service was great Paul
The company is excellent. Staff were helpful and spent time answering all our questions. The prices were fair and they offered gift of lamp for our bell. The tent arrived super quick.
Items arrived quickly & in good order &, were very reasonably priced, just got to get them fitted now, very happy & will defo buy from you again, thanks
Very fast delivery. Always someone online to answer any queries.
Purchased a 5mtr classic Bell tent with accessories. all arrived promptly although missing a fixing for the flue pipe flange. after speaking to Kevin another flange was sent out exceptionally quickly. We put the tent up yesterday a fortnight before using just to check the ease and it was simple. we developed a problem as in the wind pulled the A frame door rain cover off which tore a 30 inch gash in the canvas. after contacting and speaking to Sam we have a replacement arriving shortly. absolute class customer service from them both. I would go further and say probably the the best I have encountered. We will definitely recommend Boutique Camping to all our friends and associates. thanks Guys
Good service good delivery and the spares bag is cute
Found just what I wanted on the web site, phoned the company and they couldn’t have been more helpful.My stove was delivered the next day. Brilliant service all round
The product was better than expected , the design and quality is very good. Also it was delivered ahead of schedule.
Forgot to include in previous review.... I also purchased 2 bell tent chandeliers for my tent and as a gidt for a friend. Utterly silly to have a chandelier for Australian bush camping, but it's such fun. I'll have to do some snooping around for better LED tea candle lights..... mine just could have pumped out a tad more light. But the chandelier itself it great, well made etc. Friend loves hers. Dealing with Boutique Camping was easy and postage to Australia not exactly cheap but well worth the investment.
Loved this huge tent. It was warm and dry and very spacious
Ryan Rukvina
Mar 29,2023Customer service is great! Top Notch! The Tent itself obviously glorious, The Nova Air Dome is just a cool thing to behold. It goes up so fast once you get the hang of it. (I've put it up by myself 2× and I did break a sweat. 2 or 3 people no sweat. My only criticism would be w the pole that holds the hangover the door is not very flexible for how much pressure it takes. Mine broke breaking down my tent last time. 🙄 Other then that quirk, its well made w obvious care to attention to details. The D rings on the pillars is a really nice touch I appreciate. Thank you.