If you have a faulty product, we will send a replacement out and swap it over for you on your door step, so you dont need to worry about going to a post office or even writing an address out.
I really don’t write reviews but I felt this level of customer service really deserved one. Excellent & speedy service and Sam just went out of his way to help. I researched extensively and opted for these guys - I’m so glad I did. A year on and the tent & accessories are in excellent condition. We’ve had wonderful reviews from the people staying in the tent and the customer support has proven to be first rate now too. I would highly recommend!
Excellent company to deal with, on our third tent from them. Great products, great service, prompt delivery.
Having purchased a number of tents from this company and received excellent service I telphoned the company to order another 25 tents and check stock levels. Also to agree our normal trade deal. I was told put it in writing and we will come back to you, clearly not the way we do business. Sales Manager eventually contacted me with a number of excuses including we are outside the trade deal window. Clearly not interested in my business so purchased elswhere everything done on phone in a pleasant manner. Boutique have just given away my businees to a competitor.
Good service and quality
Decent quality product delivered promptly
False advertising.. clearly stated four man bell tent plus protective cove.. I have taken a picture and passed it to trading standards
Great product. Here in a jiffy. I would use these guys again.
Thank you for the super fast delivery , from order to Delivery date was seamless Not used the tent yet due to bad weather so I can’t review the product itself yet!
Excellent advice. Purchased item arrived very quickly. Great service - thank you.
Great tent and very quick delivery
We purchased our 5m star bell tent as part of a Black Friday discount. Even though it was a busy time of year, the product arrived without delay. We are yet to use the tent due to the time of year but I have no doubt it will live up to expectations and we will have many years of fun with the kids. Thank you Boutique Camping! We would be happy to recommend you to others. Steve & Nikki.
Great communications, speedy delivery and value for money. The stove heats up my man cave a dream. At 18’ x8’ it heats up in no time. Excellent product and service *****
Great customer service when l had to report a issue to them
Great stove fitted in summer house would have liked to see bigger glass area on door very good price fitted fire bricks inside
Incredibly fast delivery, ordered one evening and it arrived the next afternoon which was impressive. Overall quality of the product was good, and the heat output is pretty impressive. We got the log burner with the additional water heater which comes in really handy. The only snag we come across was were the stud is spot welded to the door for the glass panel, a piece of spot weld was on the thread which meant the nut could not go on until the thread was cleaned up. Easy enough when you have the tools. Overall would definitely order from the company again.
Perfect. Lovely friendly team. Great quality products.
Small stove for our Out-House in this cold weather keeps it nice and warm and dry a great buy. Out-House size 3x3m would recommend, well built and light great to cook on as well / heat up a kettle Perfect !!
Could not fault the fabulous customer service! Had a small problem with our trolley we ordered but Kevin sorted it out immediately for me. We ordered the 4m bell tent and can't wait to put it up! Thank you
Excellent service we have not tried our oven as yet. But it looks great and super quick delivery
Jessica
Feb 18,2023Great customer service and care. Very responsive and speedy.