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Reviews 405
Michelle
Nov 05,2023Very straight forward and all completed within minutes .
Mrs morrison
Nov 05,2023Was able to check strength of signal of a few companies as live in rural scotland before choosing with help from broadband genie.
L. Thompson
Nov 05,2023Quick responses Very easy process
Seweryn Sajdak
Nov 03,2023Everything OK and excellently.
Mark Hampson
Nov 02,2023Bought Shell fttp Broadband through Broadband and received a £100 Amazon voucher. It takes 3/4 months to get your voucher but they send you a link when it's time to receive it.
Patricia White
Nov 02,2023Really pleased with my gift card thank you so much.
Sara Wotton
Nov 01,2023Listed 11 providers with speeds over 60Gb . NONE were actually available. WASTE OF TIME
Philip Taylor
Oct 31,2023I wanted to renew my contract. Emailed them. No reply. Phoned them no answer. Sales answer straight away. No such luck with “customer loyalty”!
Matthew Green
Oct 05,2023I forgot to claim my reward within the set time but after explaining how silly I had been to the nice people at Trustpilot they reviewed the situation and honoured their commitment. Amazing customer service thank you Trustpilot and thank you Broad band Genie.
Harco
Sep 30,2023After an initial few issues with the tracking and communication with this company, I am pleased to say they reached out to me and hopefully all now is being processed and on track.
Valued Customer
Sep 25,2023Great great great
Terri Gray
Sep 23,2023Quick and easy to use.
Erica Williams
Sep 23,2023They recommend the best for my area and best price . It is all up and running and I have got my bonus for signing p through broadband genie. I had forgotten about it so it was a nice surprise
David Pearson
Sep 22,2023Easy to use and gave me the best prices against other comparison sites.
Valued Customer
Sep 22,2023My voucher didn't work
Valued Customer
Sep 22,2023Excellent communication and delivered on point.
Christopher Fitzgerald
Sep 22,2023Good fun for all
Daniel
Sep 22,2023Glad to receive the voucher. Took a long time though.
Valued Customer
Sep 21,2023Simple order process and cashback paid without fuss
Jane Taylor
Nov 06,2023Voucher simple to activate when sent by email. Little worried it had got lost as took quite a while to come through (although was told this at the beginning)