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Reviews 405
Valued Customer
Aug 27,2023Company was great and helped me get the best deal
Mark fleming
Aug 26,2023Simple to use
Mr Bob Harrison
Aug 25,2023Good. Seemless
Gisele Langendries
Aug 25,2023I had a really good first experience overall. Very easy steps to follow in order to redeem a voucher.
customer
Aug 24,2023Signed up for broadband via broadband Genie. Had a reward coming through in due time and had someone to speak to when needed. Nothing to complain
Mavinator
Aug 24,2023I recently had the pleasure of using Broadband Genie's services to explore and select a new broadband plan, and I must say that my experience was nothing short of exceptional. From start to finish, Broadband Genie proved to be an invaluable tool for simplifying the often daunting task of choosing the right broadband provider. One of the standout features of Broadband Genie is its user-friendly interface. Navigating through the website was a breeze, thanks to its intuitive design. The process of entering my location, preferences, and requirements was straightforward, and within moments, I was presented with a list of tailored broadband options that met my needs. The clear and concise comparison charts allowed me to easily assess the different plans, taking into account factors like speed, cost, and contract duration. What truly set Broadband Genie apart was its comprehensive and unbiased information. Each plan was accompanied by detailed explanations, ensuring that I fully understood the terms and offerings. This transparency was incredibly reassuring, and it saved me from the confusion that often accompanies deciphering complex telecom jargon. The real-time availability checker was another standout feature. It provided accurate information about the availability of plans in my area, preventing any disappointment later in the process. Additionally, the customer reviews and ratings section offered valuable insights from fellow users, helping me gain a better understanding of the actual customer experience with various providers. One aspect that left a lasting impression was the convenience of the switching process facilitated by Broadband Genie. With just a few clicks, I was able to initiate the switch to my selected broadband provider. The website even provided step-by-step instructions, making the transition hassle-free and ensuring that I didn't miss any important details. In terms of customer support, Broadband Genie excelled once again. Their support team was responsive and helpful, promptly addressing my queries and offering guidance when needed. This level of customer service further solidified my trust in the platform. In conclusion, my experience with Broadband Genie was incredibly positive. The platform's ease of use, transparent information, and seamless switching process make it an invaluable resource for anyone in search of a new broadband plan. Broadband Genie's commitment to simplifying the selection process and empowering consumers with knowledge truly sets it apart. I wholeheartedly recommend Broadband Genie to anyone seeking a stress-free and informed broadband plan selection process.
Emma-Jane Harley
Aug 24,2023Simple, straight forward, no catches on rewards, like further purchases needed etc 🙂
martins home
Aug 18,2023BEWARE!!! I took out a BT broadband package through BroadbandGenie which was supposed to give a £50 Amazon voucher + £110 prepaid mastercard from BT which I could claim through BT rewards. Neither of these have happened and my rewards account is still empty. I would not recommend purchasing a broadband package through BroadbandGenie!
Mr Lewin
Aug 06,2023Offer delivered exactly as described and promptly.
Ann Slater
Aug 06,2023So easy to use
Katarzyna Galecka
Aug 06,2023Recommended
Edward Clark
Aug 05,2023Said I was to get £80 free voucher for £50
Glenda
Aug 04,2023It is seamless switching to Shell and getting the deal that I did.
Nicola Geek
Aug 03,2023Really good service and communication
Gul Gul
Aug 03,2023it was super easy. I got my voucher. Thanks.
Customer
Aug 03,2023Simple to use
Dave Margetts
Jul 28,2023I swapped broadband to Vodaphone who were offering a £100 Amazon voucher, I didn't see voucher email and when I contacted Vodaphone they said it was a third party offer and nothing to do with them. The Vodaphone contract ended so I have changed to Now broadband, no gimmicks just a good monthly price.
Lisa
Jul 21,2023Similar to other reviewers I also found a deal in March 2023 for Shell Broadband offering a £100 amazon gift voucher to be issued between 90 and 120 days. I signed up, had a successful transfer to Shell, paid by direct debit every month on time and waited for the voucher. When the voucher didn't appear in my In Box or in my junk mail I contacted Shell. They looked into this, and explained as the deal was made through third party SaleCyle it was not their responsibility. The also informed me that they do not issue vouchers through SaleCyle and I will not receive the voucher. I researched all deal options at the time very carefully. My only error it now seems was not taking a screen shot of the deal. Why would I? - trusting Broadband Genie to be a reputable comparison website. I will not make that mistake again. I factored in the value of the voucher against the monthly costs and now am left with an 18month deal at a higher rate than expected and nothing I can do. I would not recommend Broadband Genie.
Customer
Jul 15,2023Fantastic cash back…and all paid in full 👍🏼👍🏼
Lisa
Aug 27,2023This was flawless. No muss no fuss with the choice of voucher and it worked straight away. Just perfect, thank you!