We were pleased to find a competitive annual car insurance rate for us, thank you Jonatahn Smith
The website was easy to follow and the price for my car insurance was very competitive. What decided me was the fact that I am able to telephone and speak to someone.My present insurers were on line only and only able to communicate via a chat line.
Charged me 70 pounds then cancelled my policy and now charging me 32 pound for what I don't know i phoned up only to get attitude (twice) then put the phone down on me absolute sham of a ccompany no phone call back I've never dealt with an insurance company as bad as these had me running round in circles sending details over (twice again) just for them to cancel needs looking into
Very thorough and good value for money
Great staff &friendly
I had mostly a good experience with the website. Would prefer it to be simpler especially the payment side of things
Very simple to use
great customer service, you were able to answer my questions.
A good product at a competitive price
Would help if your help desk spoke ENGLISH with a clearer accent , and there was not a delay in response , a 5/10 second delay. Too many details and delays before you get to speak to the help desk. Having been cut off twice , a return phone call would have appreciated .
The experience of dealing with Budget insurance was smooth and easy to negotiate. I insured both of our cars and the whole thing was managed with ease. Thank you Budget.
Very easy to use
Went with budgetinsurance as they were the cheapest of the bunch but had insurance with them a while back and had no problems and all was smooth,I would recommend them for ease of getting insurance sorted and a little cheaper than rest.
Thank you so very much it was so easy to set up and give me the comfort to know l am fully insured and have no worries thank you
Quick easy and a great price
Took out a policy two months ago without a problem and paid up front. I have just changed my car with an updated model of a Skoda but was advised they couldn't cover it. They offered to cover the new vehicle under new policy at £700. Completed a search online and found quotes starting from £296. Cover placed elsewhere. Phoned to cancel policy and was charged a fee to cancel inaddition to an admin fee. Unreasonable charges for their restricted practice. Had a similar experience with a sister company of BISL, this was resolved to my satisfaction but not this time. One star review is one star to many. Beware you only get to know what a company is like when you claim or make changers. Hats off to Admiral. After having a response to my original review the experience has not improved!!! Just glad I didn't need to make a claim against the policy as the company standards are so low. They will happily take your money but hive a good service. I will never use this company again.
i have chosen this because they they can cover my my car for much cheaper than all the others for excactly the same cover thankyou so much
Just taken out my car insurance with this company, was simple and quick. Would recommend
Excellent Service
June
Apr 23,2025Budget online insurance was so easy to follow. I then called the company and the staff are so polite and helpful in assisting me. An asset to the comapny