The price and ease of service
Very happy with service,thank you
I found that Budget Insurance offer good value and offer a variety of additional services, I opted for RAC in my particular case.
Looks like good insurance company reinstated my no claims bonus and said they were going to refund me some money but I yet still see it
Disgusting company, I was a victom of fraud, they emptied my bank account on pay day, thus meaning my direct debits all failed, including my car insurance, so I contacted them, but get told that I will be charged £20 late fee, and they will also collect the payment again on the 24th, and if that fails, they will cancel my policy and charge me a further £45. I explained I get paid on the 25th, so can they wait, the agent did not care at all and just told me to ring them after it fails. All for the sake of a few days that they could wait. I could not even buy food shopping for the kids, let alone pay £65 in charges. I haven't missed a payment in years, this has guaranteed that I will not be renewing with them. Earlier in the year, they charged me a £30 fee and increased my policy by £5 a month for moving 1 street away, claiming things like the crime rate was different.
easy system to follow
It was easy to understand
Cheapest policy for my car but time will tell in terms of cusomer service whether they are any good or not .
Good service
What made my experience good was so easy to do on line
Did insurance on line,everything went through very easy.
A very quick and straight-forward quotation/purchase process for my car insurance and at a good price. After purchasing, I found there to be a fully functional web-portal for my documents, changes, etc. Overall (and as a new customer), I've been very pleased.
So easy to get the car 🚗 insurance
Good cover at a good competitive price
On checking around for competitive prices for car insurance, Budget came up with good cover for an acceptable price.
quick and easy with the best price around.
Pleased with the price selected online. I had a few questions and the call handler was polite, clear and a pleasure to deal with.
Speedy on/line quote but couldn’t complete the deal on-line due to an error that . Phoned and the person who answered found my details promptly and helped me complete the purchase. She was friendly & helpful.
Helpful. Easy to sort insurance out
Alan Lemoignan
Apr 17,2025Cheaper and no messing around lots of help and advice