CarBrain is the marketplace for less-than-perfect cars. Whether your vehicle is a total loss, a junk car or just a high-mileage older vehicle, we can make an offer on it in less than 90 seconds with free towing included!
We provide a convenient, customer-service focused solution for clients looking for an easy way to get rid of unwanted vehicles. Tell us what car you have, and we'll give you a no-obligation quote lightning fast! CarBrain offers are guaranteed for seven days, and they always include free towing, no matter where you are. We can pick your car up in as little as 24 to 48 business hours.
Have any questions? Our team is always available to answer them at 1-877-877-7911 or via email at [email protected]. We're here to walk you through the process and provide you with the support you need to sell your car without the hassle and fuss.
CarBrain has been in business since 2007 under the name of DamagedCars. With nearly 15 years of experience, we are the experts in the less-than-perfect car market. Don't waste your time with untrustworthy vendors — turn to a company you know you can trust. Get a quote and get started selling your damaged car today with CarBrain!
Samir good but truck driver, g, Gutierrez went out of his way to help us make everything easy & smooth
CarBrain did a fine job and my assigned rep (Ada) was very professional and courteous. The only issue I had with CarBrain itself was that I wasn't comfortable sending photos of my vehicle's signed title before seeing the confirmed check I was expecting to receive. While getting confirmation in writing regarding the $$ amount I was to receive for my vehicle, I sent all the vehicle pictures, description of damages, proof of my lien release letter with a photo of my UNsigned title (as proof that i had possession of it), etc. After escalating the issue up the chain, we were able to proceed with the sale. I understand both sides were making sure the other was legit but I think the process could have been a bit smoother/quicker based on all the proof I had provided. The main issue that I had dealt with was somewhat out of CarBrain's control - which was the towing partner that was used. First off, for some weird reason, the lot number where my vehicle was to be towed to was already taken in their system! Not sure why or how but fortunately they figured that out. Next, whatever I asked for regarding pickup options, they kept only to their 8am-noon or 1-5pm slot offerings. Due to my work, I kept trying to get a midday time slot but they wouldn't accommodate. I contacted Ada at CarBrain and she expressed that she would contact the tow partner and for me to try them again after that. A while later I called the tow partner back and again they gave the same options as before! I said didn't CarBrain contact you about my request for more feasible tow hours? They said they had not been contacted and there were no notes which left Ada and myself very perplexed. After going in circles trying to get a tow date/time that worked in my schedule, the tow partner's manager finally agreed to a midday pickup. Unfortunately, the phone reps didn't seem to notate or communicate much with the tow drivers who still called me several times for the tow after 8 and 9am hours. I did not answer since I was working and had already told them as much. I had also given my community gate code to the phone rep but the tow driver never received that info either, so I gave it to him by phone (once I was ready for the midday tow). Lastly, my vehicle's battery was dead so I asked if they could give it a jump so that I could clear out personal info from the system's navig, destinations, contacts, etc. They could not guarantee that the tow driver would have jump capabilities or if he did, the battery jumping components might be drained by the time he got to me. I ended up using my other vehicle to give the dead vehicle a jump and was able to clear and reset to factory settings before the tow truck arrived. Overall, I'm glad to have sold my vehicle to CarBrain as Ada and the tow driver were both very nice. I think Carbrain could improve their processes for folks not comfortable with signing away their title deed before seeing the promised check in the agreed upon amount. I also think the tow company used could have been more flexible with pickup times and better at communicating with each other in house as well as with the drivers. Even though it wasn't a completely smooth process, I would definitely use CarBrain again.
The people from belkis carbrain were super helpful and respectful. Everything I need or had questions they solved with no hesitation. I recommend car brain to any friend.
Had a truck I need to get rid of. CarBrain had the highest offer. The process was extremely easy. An the pick up was seamless. Any questions I had were answered immediately over text and the phone by my CarBrain representative Elvis, he was great!
It was quick and easy. The whole process took two days and the car was gone. Couldn’t have been any easier.
Very pleasant staff made getting rid of our beloved 22 year old car that can’t be repaired. Samir Grande was a pleasure to work with.
My experience with CarBrain was awesome. With a few details about my van, Carlos Garcia gave me an offer that I was happy with and set me up with Swift Auto Salvage to come and pick up my van and pay me. I got my offer around midnight on Friday and Swift responded with a pickup time of 10am on Monday. I was a little skeptical because everything was handled by text. I checked in with my contact at Swift on Monday morning and got a response that the eta was 9:55 am. I was prepared to hang out several hours thinking traffic or dispatch problems might delay the original 10am pickup time. Nope. At 9:58 am I was shaking hands with the pick up driver from Swift. We made the quick transaction and they were gone with my van shortly after 10. I've been around a long time and can't think of very many tranaction I've made over my 65 years that has gone so smoothly. Carlos checked in with me throughout the process and offered to help me if I had any questions. From beginning to end, everything went smoothly.
The initial contact was fast and easy. Entering the info of the vehicle and getting an offer was also quick and easy. The contact people were very helpful with questions. Emails and text messages came steadily during the process. Carlos was right on top of it. The only thing that went wrong was with the local partner picking up the vehicle. I waited the entire scheduled day with no word until I called them late in the afternoon. They ended up coming early the next morning.
Selling my car was as easy as pie. I'd highly recommend CarBrain to anyone looking to sell their vehicle.
Car brain gave me good service and nice towing man very respectful
Fair offer, prompt pick-up. Thank you
Great communication and made it easy for a first time seller! While I hope I don’t have to junk any more car, if I do I will certainly use CarBrain again!
The tow truck driver was just amazing very nice . Mr Carlos Garcia was very quick and helpful with me helping me selling my Nissan. I enjoyed working with these two guys.
Ada at Car Brain offered me $2,245. Then later tried to scam me by dropping it down to just above $1,200. Car Brain are a bunch of liars. I highly suggest to NEVER deal with them.
Wonderful experience!!! Clean, easy, fast
The people in both Car Brain business and the towing people were professional and remained composed even when I made a big mistake. I highly recommend them.
Samir Grande was an excellent contact at CarBrain and I really appreciate his clear communications with respect to the car selling and pickup process. I would recommend CarBrain to other potential sellers.
Quick, easy, and a check on the spot. Would have liked to get a call for pickup time, rather than my having to call.
Bill made the whole process a piece of cake and offered the best of 4 prices.
Gt Sor
Jun 18,2024Great service, not any problems, payment in cash what is rare in our time. Samir shows himself as a great representative, he gives a good attention to my needs of selling the car by sending emails with explanation what is needed to do and what will happen next. Fast pick up with friendly towing driver. Thank you Car Brain, I will always recommend you to my friends.