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CarBrain is the marketplace for less-than-perfect cars. Whether your vehicle is a total loss, a junk car or just a high-mileage older vehicle, we can make an offer on it in less than 90 seconds with free towing included!
We provide a convenient, customer-service focused solution for clients looking for an easy way to get rid of unwanted vehicles. Tell us what car you have, and we'll give you a no-obligation quote lightning fast! CarBrain offers are guaranteed for seven days, and they always include free towing, no matter where you are. We can pick your car up in as little as 24 to 48 business hours.
Have any questions? Our team is always available to answer them at 1-877-877-7911 or via email at [email protected]. We're here to walk you through the process and provide you with the support you need to sell your car without the hassle and fuss.
CarBrain has been in business since 2007 under the name of DamagedCars. With nearly 15 years of experience, we are the experts in the less-than-perfect car market. Don't waste your time with untrustworthy vendors — turn to a company you know you can trust. Get a quote and get started selling your damaged car today with CarBrain!
Reviews 778
Julie Sikon
May 31,2024The transaction was smooth; everything was done online to start. My contact from car brain kept in touch and helped me make sure everything went smoothly with the towing company and I got a good price for my truck. Very pleased.
Crystal R. Garza
May 31,2024Great experience! Christian helped out massively. Every step being done was communicated. Had that car sitting in my driveway for 2+ years before finding out I could try to sell with CarBrain! Thank you so much!
Laleshia Leonard
May 31,2024The driver was great he was also funny lol everything went well no complications he communicated with me gave me the check & that was that you guys should keep him as a driver he did good thanks so much
ST
May 30,2024During the entire process Elvis from CarBrain has been very helpful. He has been very prompt in response and follow up. Really appreciate his help.
Barbara Lubenau
May 29,2024Eddison was extremely helpful and efficient. He made the whole experience very pleasant and quick. Will definitely recommend him and the company to family and friends.
Diane Matulich
May 29,2024CarBrain was organized, prompt and very efficient.
DANIELLE BUGGS
May 29,2024Leilani was wonderful in assisting me in the sale of my truck! If asked I’d recommend CarBrain to anyone who’s looking to sell a vehicle!
Corey
May 28,2024Referred to CarBrain by a friend who used the service. Excellent experience and service by Josue. The process was simple and was handled online, a couple of quick phone calls, and photos submissions.
Yacoba P.
May 28,2024Overall, we had a great experience. However, the customer service team needs improvement. Despite multiple requests to update our contact information, they still use our old details. On a positive note, the tow truck driver was friendly and efficient.
Nicholas
May 28,2024Update 06/03/2024: After a week of some back & forth, and a BBB complaint. Nancy C @ CarBrain has satisfactorily resolved my complaints and we agreed on a resolution. I've read great reviews about this company, and decided to go with their offer on my car I needed to sell. They offered me the highest offer out of Peddle, Wheelzy, and CarBrain... By over a $100. They offered me $450; whereas Peddle & Wheelzy offered me $325 & $335 respectively. I now know why their offer was the highest; because it seems after reading other reviews they use the common BAIT & SWITCH method. I was tired of paying storage fees on a car for 3yrs to the tune of more than it's worth. The initial process was pretty straightforward. CarBrain website asked a few questions about the car and made an offer. They did not ask ANYTHING about the catalytic converter!! (this comes into play later) After receiving the quote from CarBrain; I called BIG-H Auto Recyclers in Houston to schedule the pick-up. The lady was friendly, but a bit short. She asked about the title, if I had keys, if the battery was in the vehicle, and if the vehicle had any flats. Still no mention of catalytic converter. I scheduled the pick-up for Monday May 27th, 2024 between 8am-12 noon. At about 8:45am the tow truck driver called me and stated he would arrive in approx 30min. I met him at the storage facility; and the first thing he did was back the "roll back" tow truck up to the car; and lift it off the ground. Got out of the truck before asking me any questions or greeting me; and looked underneath the car. He immediately stated that there's no catalytic converter and just a piece of straight pipe welded in it's place. And that the offer would drop substantially. He got back into his truck, made a brief phone call to someone with his door closed; so I couldn't hear the conversation. Got back out and told me the offer was $215. So they deducted $235 for a catalytic converter on a 25yr old car. I found that astonishing; and was at a loss for words. I said well I was GUARANTEED $450 by CarBrain and no one from CarBrain or BIG-H Auto Recyclers made ANY mention of catalytic converter. He told me the offer was $215 and if I didn't like it he could just leave; because he "had other sh!t to do". Was very snippy and rude about it. I asked how he was going to change the amount because I was told he'd have a $450 check in hand for exchange of the car, title, and keys. He rudely said "what makes you think I have a check on me". I explained that I was told that. So he told me I could call them while he did paperwork and see if I could get a better offer. He asked for my drivers license and the title; then proceeded to look over the rest of the car. I called Najari@ CarBrain to express my disbelief; and she pretty much told me it was up to the salvage yard. But had no explanation as to why CarBrain guaranteed $450; and now that's changed. Stated that the catalytic converter is worth most of the price. I explained that scrap prices on a catalytic converter of that age is less than $100. And they told me they could find a different offer, but I would have to start the process all over. And I could call BIG-H Auto Recyclers and see what they say. By this time the tow truck driver was standing next to me and I felt pressured to go through with the $215 price. It was a very uncomfortable situation. And I would have liked to call the auto salvage yard first, but he didn't give me that opportunity. So I called BIG-H Auto Recyclers afterwards; and they seemed to have the answer ready. And told me CarBrain should have asked me about the catalytic converter. Yet CarBrain tells me the salvage company should have asked me. By the immediate explanation and response I got from both companies; it seems this is a VERY common tactic. Offer the highest dollar amount; and then lower it once the tow truck driver arrives to pick up the vehicle. I read many reviews of similar experiences. Customers being told that there's a "aftermarket" or "universal" catalytic converter on their vehicle, and dropping the price tremendously. Or finding other minor issues to drop price. Shame on them!! SCAMMERS! I called Najari @ CarBrain again to voice my disappointment and dissatisfaction with the whole ordeal. And they weren't very apologetic. Again placed most of the blame on the auto salvage company; and had no answer on why they GUARANTEED me a price and didn't follow through. Made NO ATTEMPT at rectifying or making the situation right. And told me the salvage yard should have asked me the right questions. Then turned around and told me I was asked about the catalytic converter on the CarBrain website. Which is a TOTAL lie! When I called her out on that; she sated that it asks if there's any missing parts. But when I select "missing parts" on CarBrain; it then asks about Engine & Transmission.
Richard Smith
May 28,2024It was easy, fast and the pick-up driver was courteous and polite.
James
May 28,2024CarBrain offered a fair price for my non-working vehicle. Scheduling the pickup only took a few minutes and the driver called an hour before they arrived. Overall it was a super smooth transaction and I would definitely use CarBrain again in the future. My account manager Leilani did an outstanding job communicating and keeping in touch with me throughout the entire process. 5 stars!
Jamie Quist
May 27,2024It was great to work with Samir. Very helpful, personable, and thorough.
Gary A. Clark
May 27,2024Communication
Bill M
May 27,2024Great offer and speedy service.
Jeremy Rivera
May 27,2024De las mejores companias que eh probado fueron muy rapidos con el servicio!! Recomendado
William OR Deborah Paradise
May 27,2024Responsive and helpful. Process is as easy.
Bernard and Erica Cook
May 27,2024Easy process, payment and pick up
Barbara Whipple
May 26,2024Amazingly I called you and within two hours you were picking up my car. I tried another company and they had me waiting almost a week to come. You paid me a very competitive price and I didn't have to do anything but sign a paper so quick and easy. Thank you carbrain you made this so easy would definitely use you again and refer you to family and friends.
7920 NW 154th Street, Suite #401, 33016, Miami Lakes, US
https://carbrain.com
Drew Morgan Mofield
May 31,2024I was moving out of state in less than 48 hours and I needed to sell my car ASAP for quick traveling money. They showed up the very next day with cash in hand and It was such an easy process. Amazing company if you’re trying to sell your car fast for a fair offer.